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Customer-facing technical engineer supporting sales and onboarding for Runpod's AI cloud. Troubleshoot escalated issues, build POCs, collaborate with engineering and product, create documentation, and train customers to ensure smooth deployment and operation of AI workloads.

Manage 4-8 clients across 100-140 accounts as primary contact, providing strategic digital marketing guidance across paid search, paid social, SEO, display, email and more. Produce timely performance reports, monitor KPIs and retention, support adoption and feedback for the Fiona platform, and collaborate cross-functionally to optimize campaign performance and departmental processes.

Own multiple concurrent SaaS customer implementations from kickoff to handoff, create implementation plans, lead working sessions, manage milestones in Gainsight and monday.com, consult on data imports/automations, communicate across teams, and drive adoption and transition to Customer Success Managers.

Lead design and buildout of brand research and competitive intelligence functions, create measurement frameworks and monitoring, synthesize insights into strategic recommendations, present to senior stakeholders, connect insights across teams, manage external partners, and identify AI-enabled efficiencies to scale insights.

Part-time analytics internship: rebuild and speed up Omni dashboards, create self-serve Omni topics, write SQL against Snowflake, read dbt models, complete small end-to-end analyses, document work, and use AI tools (e.g., Claude) to accelerate routine tasks.

Lead execution of production design across set decoration, props, wardrobe and physical on-camera elements for studio and on-location shoots. Create mood boards and set renderings, source/build/dress sets, manage inventories, assist budgeting and vendor coordination, and help establish art department systems for a growing production studio.

Lead MacPaw’s global PR strategy and reputation management, build relationships with Tier-1 tech media, define PR KPIs and reporting, integrate AI into workflows, manage PR budget, and mentor a high-performing team to increase brand visibility and product recognition.

Lead and deliver technical cybersecurity and compliance programs for clients, manage a small security analyst team, run gap and risk assessments, drive SOC 2/ISO/PCI audits, track project milestones and SLAs, and ensure timely achievement of security and compliance objectives.

Design, build, and maintain full-stack web and mobile applications using modern JavaScript frameworks. Produce high-quality, testable code, participate in architecture and estimation, support existing client sites, follow QA and review practices, and optimize performance and scalability. Collaborate with product managers, UX, and cross-functional teams.

Lead full-stack growth engineering work to drive user acquisition, engagement, and retention. Design and implement experiments, feature gating, and tracking across mobile and backend systems. Collaborate with Product, UXR, and Data, conduct code reviews, and build scalable instrumentation to inform product decisions and accelerate growth.