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Lead North American wholesale and national accounts for the brand, owning P&L, channel strategy, and demonstration-driven sell-through. Build and scale distribution segmentation, premium assortment, Costco/club programs, and a demonstration organization. Oversee US and Canada operations, partner with analytics, DTC, marketing, logistics and finance, and hire and develop a high-performing sales team.

Customer-facing technical engineer supporting sales and onboarding for Runpod's AI cloud. Troubleshoot escalated issues, build POCs, collaborate with engineering and product, create documentation, and train customers to ensure smooth deployment and operation of AI workloads.

Manage and grow a portfolio of named Industrials accounts, drive the full sales cycle for consulting engagements, position Catalant as a strategic advisor, build pipelines, match expert talent to projects, and collaborate across internal teams to deliver and expand consulting work.

Support a portfolio of client accounts by resolving escalations, auditing workflows, managing billing and invoices, building dashboards and reports, monitoring KPIs, identifying growth opportunities, and driving cross-functional process improvements to ensure contractual compliance and client retention.

Manage 4-8 clients across 100-140 accounts as primary contact, providing strategic digital marketing guidance across paid search, paid social, SEO, display, email and more. Produce timely performance reports, monitor KPIs and retention, support adoption and feedback for the Fiona platform, and collaborate cross-functionally to optimize campaign performance and departmental processes.

Lead and develop a team of high-touch Customer Success Managers for Mid-Market and Enterprise accounts. Drive retention and growth, build scalable CS processes and tooling, forecast retention risk, run business reviews, collaborate on account plans with cross-functional partners, and refine the Customer Success roadmap to improve adoption, engagement, and long-term customer value.

Lead and scale foundational platform systems: optimize PostgreSQL performance, build CI/CD pipelines, manage message queues, implement IaC with Terraform, architect observability, drive security and SLOs, and maintain container orchestration to ensure reliability, scalability, and developer velocity.

Own month-end close workstreams, prepare and review journal entries and reconciliations, manage balance sheet accounts, support ASC 606 revenue recognition and audits, refine processes and controls, and improve finance systems (NetSuite, Ramp, Anrok, Excel) to scale financial reporting and compliance with U.S. GAAP.

Lead end-to-end integrated marketing programs for a cyber resilience SaaS product. Develop narratives and audience strategies, align campaigns with product and sales, create enablement materials, set KPIs, analyze performance, and advise senior leadership to drive revenue and customer engagement over an ~8-month fixed-term contract.

Lead month-end close, oversee transactional finance operations, manage reconciliations and complex journals, prepare year-end audit deliverables, improve internal controls and automation, oversee cash forecasting and payment runs, and provide financial analysis and ad hoc modeling to support strategic growth.