Top Hybrid Operations & Support Jobs in Minneapolis–Saint Paul, MN

Provide commercial loan servicing support by resolving title issues, responding to customer inquiries, preparing and submitting title paperwork, monitoring loan and collateral records, processing transactions, auditing loan setups, and updating systems with clear documentation while escalating non-routine issues.

Lead requirements elicitation and translate complex payment operations needs into business artifacts (use cases, user stories, validation plans). Partner with technical teams across project lifecycles, support agile ceremonies, drive process improvements, measure business outcomes, and provide stakeholder training and governance for payments (wires, SWIFT, ACH, ISO20022) initiatives.

Manage, investigate, and resolve complex high-exposure property claims with minimal supervision. Conduct site inspections, scope large losses, write appraisals, determine coverage, coordinate vendors, support SIU referrals, assist in catastrophe operations, and train/mentor property claims personnel while delivering exceptional customer service.

Manage moderately complex to complex workers compensation claims: investigate, determine liability/coverage, set reserves, negotiate settlements, coordinate litigation, mentor team members, and participate in quality and dispute resolution processes.

The District Manager oversees operations of Grocery TV displays in multiple stores, ensuring effective service and support while building store relationships. The role requires troubleshooting, equipment maintenance and travel to various store locations.

Provide high-level executive support to the CIO and VP of AI Engineering: manage complex calendars, prioritize requests, coordinate domestic and international travel, prepare expenses and materials, plan meetings and events, track deliverables and action items, leverage AI-enabled productivity tools to streamline workflows, maintain confidentiality, and act as a strategic partner to optimize executive time and organizational effectiveness.

Manage outsourced accounting services for construction clients, including financial reporting, budgeting, and leading a team of accountants.

Lead Americas corporate travel program strategy and operations, managing vendors, costs, compliance, traveler experience, and regional policy localization. Partner with Finance, HR, Procurement, Security, and stakeholders to drive savings, supplier adoption, risk management, and program governance.

Apply Lean and continuous improvement methods to Customer Success operations: map processes, analyze CRM/ERP and case data, prioritize and drive system and process improvements, define requirements for Salesforce/AX enhancements, coach teams in standard work and daily management, and support project implementation and sustainment.

Lead operational execution for the Financial Services & Capital Markets SBU. Implement strategy, improve processes, manage budgeting and KPIs, support talent lifecycle and staffing, liaise with firm operations, and present regular reports to SBU leadership to drive growth and client service excellence.

Lead Wings' authoritative document program: draft, update, and manage enterprise policies and procedures; maintain the electronic document repository; collaborate with legal, compliance, risk, and business units; train stakeholders; manage staff and vendor relationships; ensure regulatory compliance and record retention.

Negotiate and onboard complex trust and agency deals, ensure compliance with laws and internal policies, manage client relationships, assess business opportunities and pricing, support product expansion, escalate and resolve issues, and provide leadership support to the Business Negotiations team.