Top Hybrid Jobs in Dallas-Fort Worth, TX

Lead technical customer onboarding from integration through training, troubleshooting, and adoption. Solve implementation challenges, integrate data, create customer-specific artifacts and success plans, and demonstrate observability platform value. Build relationships with technical and executive stakeholders, advise on monitoring and log management best practices, and advocate for customer needs internally. The role requires strong experience in DevOps, cloud, Kubernetes, containers, observability, SIEM, technical integrations, and complex troubleshooting.

Manages employee benefits accounts, serving as the primary client and carrier contact. Responsibilities include handling service requests, renewals, proposals, premium calculations, enrollment materials, carrier transitions, compliance requirements, and client meetings. The role supports producers with new business development, maintains accurate agency records, monitors benefits regulations, and ensures timely, accurate account processing. Strong employee benefits knowledge, client service, communication, organizational, and problem-solving skills are required.

Leads the vision, strategy, prioritization, lifecycle, delivery, operations, and value realization of MedTech customer experience marketing platforms. Manages platform roadmaps, technical backlogs, vendors, budgets, compliance, risk, architecture alignment, AI enablement, incident response, and continuous improvement. Partners globally with product, architecture, portfolio, engineering, and business teams while managing individual contributors and driving Microsoft Dynamics 365 platform outcomes.

Build and deploy Python applications, microservices, APIs, and backend services processing IoT sensor data. Integrate real-time and batch data flows with cloud, data engineering, and enterprise systems. Responsibilities include system design, testing, CI/CD, troubleshooting production issues, scalability, security, performance, documentation, and collaboration with product, hardware, and customer-facing teams.

Leads AI-driven customer success strategy, scaling onboarding, engagement, health checks, retention, adoption, and expansion through automation and digital journeys. Owns predictive churn modeling, AI-generated campaigns, in-app orchestration, customer segmentation, KPI dashboards, and cross-functional implementation. Drives organizational change, stakeholder enablement, and continuous improvement while building the foundation for a future customer success leadership team.

Design and operate the data quality layer for a Databricks lakehouse using DQX. Translate legacy SQL validation logic into automated checks, quarantine invalid records, establish quality gates, integrate checks with batch and streaming pipelines, store results in Delta and Unity Catalog, build dashboards and alerts, and deploy version-controlled rules through CI/CD.

Owns critical customer accounts through recovery lifecycles, manages escalations, leads technical action planning, and coordinates support, engineering, sales, and product teams. The role tracks deployment readiness and product stability, maintains account records and action plans, facilitates stakeholder meetings, mentors support agents, and improves processes and tooling. Requires experience with technical account management, project management, or technical escalations, plus knowledge of surveillance, networking, access control, or enterprise software deployment.

Leads a strategic portfolio of enterprise electric utility customers and manages 4–5 technical customer success team members. Oversees software deployments from pilots through long-term adoption, advises utility executives, defines ROI frameworks, manages technical workstreams, establishes governance, and drives customer value. Partners with Sales, Product, and Engineering to mitigate implementation risks, inform the product roadmap, and identify expansion opportunities.

Manage, execute, optimize, and report on programmatic media campaigns across DSP platforms, especially DV360. Monitor performance and media quality metrics, implement bid and campaign strategies, conduct QA, and provide reporting insights. Collaborate with vendors, agency partners, creative and analytics teams, support billing reconciliation, document campaign execution, and assist with evaluating emerging programmatic technologies.

Educates mortgage borrowers about loss mitigation options, including loan modifications, repayment plans, forbearances, and reinstatements. Reviews hardship documentation, determines eligibility, communicates approvals or denials, follows up on required agreements and documents, explains delinquency resolution timelines, addresses title issues, and escalates complaints or disputes. Maintains compliance with mortgage servicing policies, government program requirements, and applicable laws.