Top Hybrid Customer Success Jobs
The Customer Success Specialist collaborates with the Services team to provide high-quality technical support to customers, aiding in software setup, education, and workflow configuration. Responsibilities include managing software implementation projects, conducting discovery meetings, training customers, addressing inquiries, and monitoring customer engagement to ensure success with the Jobba platform.
The Customer Experience Manager is responsible for coordinating contract activities and ensuring alignment between clients and internal teams at Q2. This role involves negotiating terms, managing client relationships, monitoring project implementation, and collaborating with other departments to achieve profitability and client satisfaction.
As a Client Partner at Livefront, you will own client outcomes by understanding their business needs, managing relationships, and ensuring delivery excellence. You will communicate Livefront's value, guide teams in executing strategies, and identify new business opportunities while earning trust within client organizations.
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The Programmatic Specialist manages programmatic campaigns from start to finish, including planning, trafficking, execution, optimization, and reporting. This role requires collaboration with strategy and investment teams and involves using DSPs for campaign optimization and insights. The specialist will also manage billing, reconciliation, and partner communications.
As a Trust & Safety Specialist, you will ensure safety on the platform through investigation and enforcement of terms of service, manage escalated support tickets, communicate with stakeholders, and improve operational policies. This role requires strong analytical skills and the ability to handle non-standard hours.
The Trust & Safety Specialist will investigate safety incidents, manage escalated support tickets, and develop expertise in Instawork's Community Guidelines. Responsibilities include improving operational workflows, following up on incidents, and utilizing data for problem-solving. This role requires exceptional communication skills and the ability to work non-traditional hours.
Sword Health is looking for a Customer Success Manager to join their dynamic team. The role involves managing the end-to-end client lifecycle, building relationships with customers, and driving Sword's clinical and economic outcomes. The ideal candidate will be organized, detail-oriented, and passionate about delivering better healthcare.
The Revenue Specialist will drive sales for Plaid's Credit suite, focusing on the Plaid Consumer Report product. Responsibilities include managing the sales funnel, developing sales strategies, enabling a scalable sales process, and collaborating with various teams to enhance client experiences. The role requires strong sales skills and industry expertise in Credit or Lending.
As an Account Executive at GALE, you will help expand key client relationships by supporting campaign and event programs, understanding client messaging, and collaborating with cross-functional teams. Your role involves project management, client feedback, trend analysis, and community management, ensuring client businesses grow through strategic initiatives.
As a Client Service Associate, you will connect clients with relevant experts, manage communications, and understand market contexts while maintaining multiple projects under tight deadlines, ultimately enhancing clients' decision-making processes.
The Community Support Manager at connectRN will manage and mentor the Community Support Specialists, ensure superior customer service, analyze performance metrics, and handle escalated client situations. The role requires strategic collaboration with the Community Support Director to enhance service levels and maintain quality standards.
Top hybrid Companies Hiring Customer Success Roles
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