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Top Hybrid Customer Success Jobs in Chicago, IL
The Principal BSA & AML Specialist manages anti-money laundering risks, ensuring adherence to policies and standards. This role involves coordinating compliance reviews, conducting gap assessments, providing guidance for risk control, and monitoring actions to mitigate operational risks within financial services.
As a B2B Payables Client Solution Specialist, you will configure customized solutions for clients, support sales with pricing and account planning, and communicate client needs to product teams. The role requires strong technical expertise in payments and consultative skills to drive adoption of products.
The Vice President, Receivables Client Solution Specialist will lead strategic client solution delivery in Treasury Services, secure deals and revenue, and drive profitability through collaborative efforts with bankers and product specialists. Responsibilities include identifying tailored solutions, conducting ROI analyses, and validating pricing models for optimal deal execution.
As a Vice President, you will lead the solution development for B2B Payables in the payments sector, acting as a key liaison between clients and product teams, ensuring their needs are addressed. Responsibilities include product adoption strategy, client engagement, and collaboration with Sales to enhance client experience and feedback.
The Senior Customer Success Specialist develops client relationships to help customers achieve business results, responds to urgent client issues, and closes sales while mentoring junior staff. The role emphasizes understanding client needs and managing accounts to ensure satisfaction and maximum product value.
The Certification Support Services Specialist will determine project scope, develop investigation plans, communicate with clients regarding project specifications and technical issues, and manage project status reporting. This role involves administrative tasks and continuous improvement within project management.
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The Senior Customer Success Manager at Nexthink will oversee a portfolio of strategic customers, driving customer adoption of their digital employee experience solutions. Responsibilities include developing success plans, delivering value through relationship building, achieving renewal and expansion targets, and maintaining customer health through regular communication and support. The role requires collaboration with various internal teams and hosting workshops to educate customers on product use.
The Customer Success Specialist will provide technical assistance and manage software implementation projects for customers using the Jobba platform. Responsibilities include onboarding, training, troubleshooting, and ensuring customer satisfaction, while also monitoring key performance indicators and engaging in teamwork.
The Product Data Scientist will lead client engagements, developing advanced analytics solutions using tools like Python and PySpark. Responsibilities include delivering impactful insights, collaborating with cross-functional teams, and mentoring junior staff while managing stakeholder expectations.
In this role, you'll contribute to the system lifecycle by analyzing customer business requirements, assisting technical teams in developing processing solutions, validating system setups, and communicating with customers to audit results. You'll analyze industry changes affecting program execution and delivery.
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As a Customer Success Manager II at Braze, you will manage client relationships, focusing on renewals, retention, and feature adoption to help customers realize the value of their investment in Braze. You will provide strategic guidance, analyze product usage, advocate for customers, and coordinate with various teams to ensure seamless support.
As a GenAI Architect in the Customer Success team, you will lead complex projects to deliver ServiceNow's GenAI capabilities, provide technical advice to customers, and collaborate with cross-functional teams to enhance customer satisfaction and drive business outcomes.
As a Bankruptcy Specialist, you will investigate and maintain customer accounts related to bankruptcy, ensuring compliance with guidelines, managing documents in CRMs, and providing solutions to issues that arise during the bankruptcy process.
Top hybrid Companies in Chicago, IL Hiring Customer Success Roles
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