Top Hybrid Customer Success Jobs in Chicago, IL
The Product Data Scientist (Senior Customer Success Lead) is responsible for client engagement, delivering insights and data-driven strategies, developing algorithms, and collaborating with cross-functional teams to optimize client outcomes through advanced analytics and engineering processes.
The Client Director is responsible for managing renewals and upsells within assigned accounts, overseeing executive relationships, leading virtual teams, and developing strategic solutions to enhance client experiences. The role focuses on relationship management with a goal to achieve financial targets and create exceptional customer service.
The Lead Policy & Procedure Specialist is responsible for supporting risk management by developing system documentation for the RCSA module, conducting user system testing, and ensuring policy and procedure standardization. The role includes leading business system requirements efforts and managing risk-related issues.
The Lead Policy & Procedure Specialist will manage and improve risk protocol in Third Party Risk Management (TPRM) by developing system documentation, overseeing user testing, and ensuring quality control of policies and procedures. Responsibilities include handling risk issues, defining business system requirements, and standardizing processes for efficiency.
Manage the Issues Management Lifecycle process, identify trends, minimize future impact from issues, and improve reporting. Collaborate with various teams to resolve issues, maintain documentation quality, and propose process improvements.
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The Vice President of Client Onboarding will manage the onboarding experience for JP Morgan Chase clients, leading project teams to implement treasury products and services. Responsibilities include client interaction, managing expectations, documentation, and ensuring client satisfaction. Strong relationship management and risk awareness are key.
The Client Service Associate role involves managing client relationships within the Commercial Bank, resolving issues regarding treasury and cash management products, and collaborating with internal teams. Responsibilities include leading client portfolios, conducting relationship reviews, providing service improvements, and utilizing digital tools to enhance client satisfaction.
The Trade Show Manager at Life Fitness is responsible for strategic planning and execution of trade show events, managing logistics, vendor relationships, and lead data in SFDC, while ensuring adherence to company standards. The role involves 30% travel within the US and demands strong organizational and communication skills.
As an IT Support Analyst at GoHealth, you will enhance customer support processes by promptly addressing IT support tickets and calls. Your role will involve resolving software, hardware, and system issues while collaborating with various teams to implement improvements. Your aim will be to improve the support experience and reduce resolution times.
The Implementation Specialist at IMO Health will lead the onboarding and integration of health IT products, ensuring customer satisfaction and providing training throughout the implementation process. Responsibilities include managing client relationships, coordinating project timelines, and delivering tailored support to enhance user experience and operational efficiency.
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As a Customer Success Manager II at Braze, you will manage client relationships, focusing on renewals, retention, and feature adoption to help customers realize the value of their investment in Braze. You will provide strategic guidance, analyze product usage, advocate for customers, and coordinate with various teams to ensure seamless support.
The Solution Specialist at TransUnion supports Marketing Solutions customers by facilitating onboarding and ensuring the timely delivery of services. The role requires managing client relationships, gathering product requirements, and collaborating with internal teams to address customer feedback and enhance service efficiency.
The Senior Culinary Specialist will manage culinary initiatives by overseeing projects, supporting events, and collaborating with various teams. Responsibilities include creating marketing content, providing product training, and leading food demonstrations while ensuring alignment with brand goals and customer engagement.
Top hybrid Companies in Chicago, IL Hiring Customer Success Roles
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