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Top Hybrid Customer Success Jobs in Boston, MA

10 Hours Ago
Cambridge, MA, USA
Hybrid
50,000 Employees
149K-234K Annually
Senior level
50,000 Employees
149K-234K Annually
Senior level
Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
The Customer Experience Enablement Lead will oversee delivery for customer experience solutions, partnering with product managers to design and implement global products on the Enterprise Customer Experience Platform. Responsibilities include managing product ownership, ensuring quality delivery, driving platform adoption, and applying agile methodologies to improve service delivery and value.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
14 Hours Ago
Waltham, MA, USA
Hybrid
957 Employees
168K-180K Annually
Senior level
957 Employees
168K-180K Annually
Senior level
Healthtech • Security • Software • Cybersecurity
The Senior Manager, Customer Success is responsible for leading the Customer Success team to ensure customer satisfaction, retention, and growth. Key duties include setting strategies, managing performance, handling escalations, and driving initiatives for infrastructure improvement while collaborating cross-functionally. Additionally, they coach and mentor staff while also engaging with customers to enhance their experience and satisfaction.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+53 More
14 Hours Ago
Waltham, MA, USA
Hybrid
957 Employees
Expert/Leader
957 Employees
Expert/Leader
Healthtech • Security • Software • Cybersecurity
The Chief Customer Officer is responsible for leading a customer-first approach, managing a global organization that includes renewals and customer success, and driving adoption of the cloud platform. They will also optimize customer lifecycle management, mentor teams, and ensure cross-department collaboration to enhance the customer experience.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+53 More
Yesterday
Boston, MA, USA
Remote
Hybrid
121,990 Employees
97K-217K Annually
Senior level
121,990 Employees
97K-217K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The Senior Health and Science Specialist will focus on raising awareness for ATTR-CM disease among healthcare providers in diverse specialties. The role involves developing and executing strategic business plans, utilizing advanced selling skills, and building relationships with stakeholders to drive patient identification and treatment. Compliance with regulations is essential, along with collaboration across teams.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+48 More

Featured Jobs

2 Days Ago
Boston, MA, USA
Remote
Hybrid
29 Employees
Senior level
29 Employees
Senior level
Cloud • Greentech • Information Technology • Software • Energy
The Senior Customer Success Manager will lead customer engagement, ensuring maximum value from data solutions. Responsibilities include relationship-building, guiding clients through onboarding, providing training, and advocating for customer feedback to refine the service offerings.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+23 More
2 Days Ago
Boston, MA, USA
Hybrid
2,000 Employees
72K-108K Annually
Junior
2,000 Employees
72K-108K Annually
Junior
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Senior Billing Specialist at Klaviyo will enhance the Accounts Receivable and Finance functions, collaborating with various teams to improve customer billing processes. Key responsibilities include reviewing billing contracts, creating invoices, aiding in financial close cycles, and testing billing system enhancements. The ideal candidate should be organized, self-motivated, and possess strong project management skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+65 More
3 Days Ago
Canton, MA, USA
Remote
Hybrid
15,000 Employees
100K-135K Annually
Entry level
15,000 Employees
100K-135K Annually
Entry level
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
The Regional Customer Service Manager benchmarks customer satisfaction levels, develops business plans for improvements, interacts with senior management, coordinates team activities, implements customer responsiveness programs, monitors reviews, and manages direct reports' performance to enhance service quality in the assigned region.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+38 More
3 Days Ago
Boston, MA, USA
Hybrid
300 Employees
Mid level
300 Employees
Mid level
HR Tech • Sales • Software • Database • Business Intelligence
The Enterprise Customer Success Manager at Lusha will manage customer experiences from onboarding to renewal, ensuring their needs are met, optimizing the use of Lusha's tools, and conducting regular reviews. They will serve as an advisor, advocate for customer needs, and strategize on account health and growth opportunities.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+19 More
3 Days Ago
Boston, MA, USA
Hybrid
1,200 Employees
Senior level
1,200 Employees
Senior level
Fintech • Information Technology • Payments • Financial Services • Cryptocurrency
The Senior Risk Specialist will participate in CCAR and bank examinations, analyzing interest rate risk and securities management practices. Responsibilities include developing reports, conducting financial trend analysis, and collaborating with various stakeholder teams. Required skills include knowledge of financial regulations, strong analytical capabilities, and experience in the financial industry.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
3 Days Ago
Cambridge, MA, USA
Hybrid
937 Employees
100K-160K Annually
Mid level
937 Employees
100K-160K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Biotech • Pharmaceutical
The Customer Success Manager will oversee the deployment of the Schrödinger Platform, ensuring customer success through project management, training, and collaboration with internal teams. The role also involves driving product development based on customer feedback and needs.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+57 More
4 Days Ago
Boston, MA, USA
Hybrid
5,000 Employees
90K-110K Annually
Mid level
5,000 Employees
90K-110K Annually
Mid level
Artificial Intelligence • Cloud • Software • Cybersecurity
The Enterprise Customer Success Manager drives product attachment and builds strong relationships with strategic customers. Responsibilities include onboarding and training customers, collaborating with internal teams, monitoring usage trends, advocating for customers, and managing a portfolio of accounts to ensure satisfaction and growth opportunities.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
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