Top Hybrid Customer Success Jobs in Boston, MA

As a Training Specialist, you will support the cGMP clinical manufacturing by developing, delivering, and assessing training programs. Responsibilities include creating training documentation, coordinating standard operating procedures, overseeing compliance, and collaborating with manufacturing operations for effective training implementation.

As an IT Application Engineer at WHOOP, you will support and troubleshoot internal applications, monitor performance, and lead platform consolidation projects. You will ensure security and RBAC compliance, develop automation processes, manage software licenses, and liaise with vendors. Additionally, this role requires ongoing maintenance of on-premises servers and participation in on-call rotations.

The Renewal Specialist at Nexthink will manage contract renewals with customers and partners, focusing on increasing subscription revenue and enhancing customer retention through communication, negotiation, and data analysis. The role requires collaboration with sales and marketing teams, maintaining accurate documentation, and forecasting renewal metrics.

The Customer Experience Enablement Lead at Takeda Pharmaceutical will oversee customer experience solutions and manage product ownership for the OBU. Responsibilities include solution design consultation, project management across delivery partners, and driving the adoption of the Global Customer Experience Enterprise Platform. The lead will align customer needs with product management and contribute to a multi-year roadmap for global products.

As a Customer Experience Manager at Lusha, you will oversee a diverse portfolio of accounts, ensuring high customer satisfaction and product adoption. You'll facilitate communication, lead webinars, and collaborate with teams to resolve issues while advocating for customer feedback and innovative enhancements to the product.

The State Filing Specialist will collaborate with Product & Pricing teams to manage state product filings, assist in preparing filing documentation, research state requirements, and guide stakeholders through the filing process to secure approvals for state department submissions.

The Legal Specialist will support MassMutual's mutual fund legal team by preparing various disclosure documents for SEC registered mutual funds, managing filings, preparing board meeting materials, and interacting with clients for document reconciliation. This role also requires maintaining compliance calendars and ensuring the quality of draft documents.