Top Hybrid Customer Success Jobs in Boston, MA
As a Customer Success Manager at SAP LeanIX, you will guide customers through their engagement with the company's products, ensuring retention and successful onboarding. This role requires collaboration with various teams, managing customer accounts, and translating feedback into product requirements, focusing on customer satisfaction and product usage growth.
The Client Success Manager will enhance client relationships, execute strategies to boost client retention, and identify opportunities for upselling growth. They will analyze client needs and provide tailored solutions, ensure proper onboarding of new clients, and maintain up-to-date knowledge of company services to support clients effectively.
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The Underwriting Specialist leads securities-based lending processes, including underwriting loan applications, evaluating credit reports, managing collateral documentation, conducting data analytics, and overseeing training and project management. They ensure compliance with underwriting guidelines and maintain communication with clients and team members.
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The Service Desk Specialist I provides technical support and troubleshooting for desktop applications, hardware, and AV systems for employees. Responsibilities include installing and tracking computer equipment, resolving connectivity issues, supporting onboarding, and enhancing standard operating procedures. The role also involves collaborating with Corporate IT teams and providing support through various communication channels.
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As a Principal Client Relationship Manager, you will develop and maintain strong relationships with key clients, ensuring their needs are met and driving long-term value. This involves proactive engagement, strategic planning, and collaboration to enhance client satisfaction, retention, and identify new business opportunities.
The Senior Customer Success Leader will ensure clients maximize the value of Ekotrope's technology and data solutions. Responsibilities include managing customer relationships, guiding them through lifecycle processes, providing training and consulting support, and advocating for customers' needs within the company.
The Welcome Team Specialist is responsible for the onboarding process of new team members including pre-employment communication, scheduling, and screenings. They ensure timely onboarding task completion, maintain records, conduct check-ins, manage background checks, and participate in team projects while promoting effective communication within the organization.
As a Customer Success Coordinator, you will support client implementations, provide customer support, act as a knowledge expert for Allego's platform, and manage customer interactions. You'll also host training sessions and collaborate with Product teams to resolve client issues.
The Senior Specialist, Technical Operations will oversee operational activities within a GMP facility, focusing on compliance management, process optimization, and operational excellence. Responsibilities include managing daily operations, handling CAPA and deviation management, conducting system impact assessments, maintaining documentation, implementing process improvements, mentoring team members, and ensuring compliance with industry standards.
Drive onboarding, retention, and overall success of new partners in the ad tech space. Provide proactive recommendations, analyze KPIs, and establish good relationships with partners. Must have 3 years of experience and strong communication, analytical, and revenue-driven skills.
Top hybrid Companies in Boston, MA Hiring Customer Success Roles
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