Top Operations & Support Jobs in Houston, TX

Serve as the subject matter expert for industrial and environmental health business applications. Apply expertise in industrial hygiene, occupational and environmental health, DoD or military environments, information technology, software development, and related health systems. Support understanding and implementation of occupational and environmental health programs and requirements.

Handles workers’ compensation claims from investigation through settlement and closure. Determines compensability, causal relationships, reserves, medical bill payments, subrogation potential, and return-to-work plans. Negotiates settlements, manages vendors, interprets applicable laws, and escalates complex cases. Maintains claim documentation, supports client relationships, mentors team members, and ensures compliance with internal standards and jurisdictional regulations.

Manages complex and catastrophic workers’ compensation subrogation claims, including investigation, liability assessment, recovery strategy, negotiation, settlement, litigation-related matters, and multi-jurisdictional compliance. Serves as a technical expert and team leader by mentoring employees, conducting audits and training, supporting projects, and coordinating with claims teams, attorneys, vendors, and clients. The remote role requires occasional travel for meetings and mediations.

Entry-level trainee position rotating through workers’ compensation claims, loss control, premium audit, and underwriting. Learns department procedures, systems, insurance terminology, risk analysis, claims processing, safety evaluation, premium calculations, policy underwriting, and customer or agency relationship management. The formal training program lasts up to one year and prepares the trainee for a targeted career-path position. Duties may involve office and field work, customer visits, presentations, audits, and frequent travel depending on the assigned discipline.

Leads the regional Operations Steering Support function, managing team performance, workload planning, operational data governance, reporting, analytics, cost control, and supplier oversight. Maintains master data, dashboards, contracts, tariffs, and vendor information while coordinating with Operations, Procurement, Finance, and regional teams. Provides cost analysis, supplier performance insights, management recommendations, and continuous process improvements to improve efficiency, data quality, operational resilience, and decision-making.

Summer internship providing exposure to maritime shipping and container logistics, with placement in Sales, Business Administration, Operations, or US Flag. Interns complete business-focused projects, research solutions, engage with customers, support sales or service, recommend process improvements, create performance reports, and network with senior leaders.

Supervises and develops customer service staff, monitors service quality and workflows, allocates resources across service channels, maintains procedures, resolves escalated inquiries, identifies process improvements, supports budgeting, and coordinates with other departments to improve customer satisfaction and operational efficiency.

Manage project documentation for EPC customers, including vendor documents, drawings, construction records, and quality records. Develop document-control processes, collect and upload files, maintain revision control, assemble final EPC document books, and submit documentation according to customer requirements. Collaborate with project managers, customers, and vendors to ensure documentation complies with procedures and delivery deadlines.

Provides first-level technical support by phone and email for application, hardware, software, and network issues. Troubleshoots incidents, documents activities in ServiceNow, escalates issues appropriately, and follows cases through resolution. Supports Windows, Google Workspace, and Microsoft applications while identifying process improvements and automation opportunities. The role requires strong customer service, communication, organization, and multitasking skills, with availability for weekday shifts between 7:00 AM and 8:00 PM and overtime as needed.

Leads daily operations for a West Region field team of 12–18 data specialists. Responsibilities include approving timesheets, conducting one-on-ones and performance reviews, monitoring quality and productivity metrics, preparing operational reports, maintaining compliance documentation, coordinating with logistics, CAD, QA, HR, and finance, and supporting field employees. The role is primarily remote with up to 20% travel and focuses on team performance, morale, project timeliness, and operational quality.

Supports the Training department with administrative and operational tasks, including organizing physical and digital records, managing e-learning courses and certificates, registering new employees in LMS systems, and updating KPI spreadsheets. The role requires pursuing a Business Administration or related degree, proficiency with Microsoft Office tools—especially Excel, Word, and Outlook—and ideally English knowledge.

Lead Supabase’s AI-native operating system by defining maturity models, company-wide standards, assessment processes, operating cadences, and transparency mechanisms. Manage two senior contributors focused on platform and enablement, drive adoption without direct authority, replace unnecessary meetings with automated reporting, integrate standards into onboarding, and measure whether AI agents reduce organizational coordination costs.

Provide timely developer support for Supabase users across billing, implementation, optimization, and technical issues. Triage cases, guide users to documentation and code examples, monitor GitHub feedback channels, escalate issues, and identify tooling improvements. Reproduce bugs and create test cases when applicable. The role requires strong SQL and PostgreSQL knowledge, Linux and command-line proficiency, GitHub experience, excellent English communication, and at least three years of developer-support experience. This is a fully remote APAC weekend position with four 10-hour shifts.

Build and scale renewal operations for a high-volume down-market segment. Own renewal data, reporting, forecasting, pacing models, workflows, systems configuration, partner portal processes, and recurring operating cadences. Translate CRM data into executive insights, establish leading indicators, improve data quality, and coordinate with Revenue Operations, Customer Operations, IT, and cross-functional stakeholders to automate and optimize renewal processes.