Top Tech Jobs & Startup Jobs in Houston, TX

Lead end-to-end analysis and optimization of external customer journeys, identify friction, prioritize AI-enabled solutions, collaborate with Operations/Technology/Data/Product, influence senior stakeholders, and drive adoption through data-driven change management to improve CX and business outcomes.

Customer Care Advocates provide customer support, problem-solving, and handle inquiries in a contact center environment, adapting to various technologies and multitasking effectively.

Drive new restaurant partner acquisition through full sales cycle: prospecting, qualifying, and closing to meet quotas. Maintain pipeline, update Salesforce, collaborate with onboarding, marketing, and internal teams to ensure successful launches and partner relationships. Perform in-market activities and up to 25% travel.

Lead and manage complex product evaluation, testing, and compliance projects. Communicate with clients, resolve technical issues, develop special test methods and UL requirements, mentor staff, and represent UL on technical committees. Serve as project handler or reviewer and drive continuous improvement.

The Sales Support Associate provides administrative support to the sales team, manages client databases, updates Salesforce records, prepares presentations, and monitors sales metrics while ensuring efficient operations and client engagement.

The role involves financial modeling, investment assessment, due diligence, market research, and managing portfolio companies in private equity investment.

Lead mid-market and enterprise grocery accounts to drive retention, growth, and expansion. Onboard retailers, run monthly reviews, interpret data into reports and case studies, coordinate cross-functional teams, and proactively mitigate churn.

Own and grow a strategic book of business across Federal Systems Integrators by aligning GitLab's DevSecOps platform to mission priorities. Build account plans, navigate complex procurement, lead pre- and post-sales activities, collaborate with cross-functional teams and resellers, drive adoption, and contribute customer feedback to product development.

Manage a portfolio of U.S. public sector customers to drive adoption, retention, and expansion of the GitLab DevSecOps platform. Translate pre-sales plans into measurable objectives, coach on Git, CI/CD, and DevSecOps best practices, coordinate cross-functional responses, and run enablement and project initiatives to ensure customers realize business outcomes from GitLab.

Lead and operate as a player-coach for a global Field CTO team, engaging on strategic accounts, shaping the operating model, coaching senior technical leaders, delivering thought leadership, and converting field insights into product, sales, and marketing inputs to drive DevSecOps and AI-enabled software development adoption.

Own new-logo acquisition for higher education: generate pipeline, run full sales cycles with CS faculty and administrators, close campus partnerships, manage HubSpot pipeline and forecasts, represent CodePath at conferences, and meet quarterly new-partner and enrollment targets. Expect regular travel to events and campus meetings.

Embed with teams to audit workflows, build and productionize LLM/agent automations (using Claude and integrations), create reusable assets and guardrails, coach teams to self-sufficiency, and measure outcomes to prioritize future engagements.

Manage and engage dealerships through frequent in-person visits to drive vehicle and parts sales, support product launches, mentor dealers, analyze sales and CSI data, assist inventory and training compliance, and resolve customer issues across an assigned territory.

Manage and engage dealerships through frequent in-person visits to drive vehicle and parts sales. Provide mentorship, training, inventory support, product launch coordination, CSI monitoring, local market analysis, and customer issue resolution. Requires strong relationship-building, analytical use of sales data, and extensive travel within the assigned territory.

Provide live and remote escalation support to TAC consultants and GM dealers for complex vehicle diagnostics; own difficult cases; coordinate with Brand Quality and Engineering to identify and resolve product issues; create and publish service bulletins; act as primary TAC contact for assigned technical areas; develop solutions, deliver presentations, and share case intelligence for cross-functional alignment.

Design, build, and operate backend systems for prediction markets, including order management, trade matching, settlement, and market resolution. Architect distributed, low-latency systems with strict financial correctness, lead multi-quarter technical projects, mentor engineers, and collaborate with Product, Compliance, and Risk to meet regulatory requirements.

Lead end-to-end design for Coinbase's CX products (Help Center, Chatbot, Voicebot, in-app Concierge). Define AI-powered support UX, build reusable pattern libraries, drive MVPs and future-state concepts, partner with product/engineering/operations, translate Concierge revenue goals into experience, and generate insights from customers and agents to improve automation and satisfaction.

Perform end-to-end financial crime compliance audits: scope, testing, workpapers, reporting, and remediation validation. Partner with Compliance, Engineering, and Legal to identify control gaps, assess risk, recommend remediations, and verify closure. Use data analysis (SQL preferred) and maintain AML/sanctions regulatory knowledge. Manage multiple remote audit workstreams and stakeholder communication, applying responsible generative AI oversight where appropriate.