Top Tech Jobs & Startup Jobs

Provide multi-channel support by email, chat, and phone; troubleshoot product issues using Pylon and Jira; own customer problems through resolution; document issues accurately; collaborate with Product and Engineering; build product expertise; and communicate customer feedback internally. The role requires clear communication, organization, adaptability, independent work, and comfort handling a high-volume support queue.

Manage the University of Baltimore’s Second Chance College Program at Jessup Correctional Institution. Responsibilities include coordinating academic operations, admissions, financial aid, enrollment, advising, scheduling, compliance, grants, databases, and stakeholder relationships. The role supervises staff, volunteers, and instructors; liaises with prison leadership and university offices; supports students; and resolves challenges associated with delivering education in a secure setting. Weekly on-site prison coordination and occasional evening hours are required.

The 40 Act Paralegal will assist with product governance activities, including SEC filings, fund disclosures, and internal database maintenance, while ensuring compliance with legal and regulatory obligations.

Provides systems engineering and technical support for Navy Surface Combat Systems Training Command requirements, training schedules, readiness capabilities, and curriculum products. Analyzes combat-system and training requirements, evaluates design and simulation materials, recommends training strategies, coordinates product releases, manages project delivery, and ensures quality and compliance with DoD policies. The role requires an active Secret clearance, U.S. citizenship, combat-systems experience, instructional design knowledge, technical writing, and up to 20% travel.

Manages federal financial audit readiness initiatives, including audit challenge resolution, financial data analysis, documentation, remediation, reporting, and client communications. Leads teams, develops analytical tools, supports financial system reviews, and ensures compliance with federal auditing standards, US GAAP, OMB requirements, and Financial Management Regulation. The role requires collaboration, coaching, change management, and travel to support client needs.

Manages customer accounts, order fulfillment, scheduling, quotations, CRM records, and service issues. Coordinates with sales, logistics, planning, finance, production, and transportation vendors to resolve challenges and optimize costs. Communicates with customers, supports product sales, investigates complaints, prepares reports, and anticipates supply and demand needs. Requires supply chain or customer management experience, strong communication and organizational skills, Microsoft Office proficiency, and ERP experience.

Leads organizational data analytics, performance measurement, impact evaluation, dashboards, reporting, and data governance. Translates complex findings into recommendations for leaders, board members, funders, and stakeholders. Establishes performance indicators, supports strategic planning and continuous improvement, strengthens data literacy, and supervises a Data Coordinator. Partners across departments to improve data collection, evaluate effectiveness, demonstrate impact, and support grant reporting, fundraising, and communications.

Own and scale revenue operations systems, processes, and go-to-market strategy. Design territory, segmentation, coverage, capacity, and quota models; architect Salesforce and integrated GTM systems; manage workflows, routing, automation, integrations, data governance, reporting, and dashboards. Partner with Sales, Finance, Marketing, Growth, and Enablement to solve GTM challenges, support planning cycles, improve system adoption, and build scalable processes in a high-growth B2B SaaS environment.

Own Pilot’s marketing operations systems, primarily Marketo and Salesforce. Build and QA email programs, nurtures, forms, campaigns, audience segments, and database processes. Maintain data quality, consent, deliverability, lifecycle logic, lead scoring, integrations, and campaign reporting. Support attribution through Marketo Measure and Looker, manage marketing requests against SLAs, and document process improvements. The role requires hands-on Marketo ownership, strong marketing data operations skills, clear communication, and effective use of AI tools.

Leads the law firm’s administrative and business operations, overseeing human resources, facilities, technology, vendors, financial support, marketing coordination, strategic planning, and administrative staff. Partners with firm leadership on budgets, policies, organizational priorities, technology improvements, and operational performance. Supports attorneys and practice leaders while fostering employee development, compliance, efficiency, and high-quality client service.