Top Tech Jobs & Startup Jobs in Hartford, CT

Provide remote and on-site first-level IT support for Windows Server and Windows 10 environments; monitor systems with RMM (ConnectWise); assist with Office 365 user/email administration; perform basic networking troubleshooting (TCP/IP); support cloud tasks in Azure/AWS under senior guidance; document tickets and escalate complex issues to L2/L3 engineers.

Support database maintenance and security by performing basic DBA tasks: backups, monitoring, user access management, simple SQL queries, documentation, troubleshooting, and assisting senior DBAs with upgrades and replication.

Coordinate daily operations for the Digital Systems team: manage team inboxes and work queues, handle administrative tasks and customer inquiries, assist with expense reports, maintain records in D365 CRM, document customer product configurations, and manage pre-sales quote workflows through fulfillment, training, and post-sale follow-up. Facilitate cross-departmental handoffs, create tracking tools and status reports, and ensure timely completion of customer requests.

Senior operational leader for US payroll across five legal entities. Manages a team of three specialists, owns end-to-end payroll processing, final review/sign-off, off-cycle runs, tax compliance, SOX controls, year-end W-2s, vendor and stakeholder relationships, and leads process improvements and payroll system projects (Workday).

Process and finalize vehicle registrations, review and file customer paperwork, interact with local DMV and government licensing agencies, update customer records, enter and reconcile data across systems, maintain detailed tracking notes, and assist team members with customer follow-up.

Lead US payroll operations across five legal entities, manage a team of three specialists, ensure accurate on-time payroll, maintain SOX controls and compliance, manage vendor relationships, support year-end processes, drive process improvements, and act as primary US payroll escalation during business hours.

Lead US payroll operations across five legal entities, managing a team of three specialists. Own end-to-end payroll processing, final sign-off, off-cycle runs, and year-end compliance. Ensure federal/state tax compliance and SOX controls, manage vendors and stakeholders, drive system upgrades and integrations (Workday), and lead process improvements and payroll reporting for senior leadership.

Drive new business across an SMB territory owning the full sales cycle: prospecting, discovery, demos, negotiation, and close. Build pipeline via outbound/inbound and partners, collaborate with Sales Engineering/Marketing/CS/Product, and meet monthly and quarterly revenue goals while positioning Qualified's conversational marketing and AI platform as a strategic solution.

Lead day-to-day operations of a Guided pod: assign work, handle escalations, QA leave and payroll plans, train and mentor Leave Guides, refine SOPs, and act as subject matter expert for Guided service while sharing product/process feedback.

Lead operational delivery and financial performance for assigned enterprise customers across North America. Own service delivery, SLAs, customer relationships, onboarding, process improvement, and team leadership to ensure contractual compliance, profitability, and exceptional customer experience.