Top Tech Jobs & Startup Jobs in Hartford, CT

Lead the strategy and execution of customer experience and engagement programs, improving onboarding, retention, satisfaction, loyalty, community participation, and advocacy. Analyze customer feedback and engagement metrics, collaborate with marketing, product, and operations, and manage a customer engagement team. The role also establishes customer programs, provides insights for company strategy, and improves visibility into customer sentiment and KPIs.

Manage end-to-end billing and revenue operations, including invoicing, collections, revenue reconciliation, trend analysis, reporting, process improvement, and internal controls. Collaborate with finance, sales, and operations teams to align billing with contracts and delivered services, resolve discrepancies, improve collections, and provide trusted revenue insights to leadership.

Leads the creation and execution of an enterprise sales program, including strategy, process development, large-account acquisition, executive relationship management, forecasting, and revenue growth. Collaborates with marketing, product, and operations on go-to-market initiatives, while mentoring future sales team members and establishing scalable enterprise sales processes.

Ink Bridge Writing helps authors develop, refine, format, design, publish, and market books. Services include ghostwriting, editing, proofreading, cover design, illustration, author website creation, publishing assistance, and marketing support, with personalized guidance throughout the process.

Provides strategic HR partnership to Sales and Marketing leaders across organizational design, sales compensation, talent planning, performance management, retention, engagement, and global employment practices. Leads AI fluency adoption, GTM workflow transformation, performance calibration, career development, and change initiatives while advising VP-level stakeholders in a high-growth SaaS environment.

Leads financial planning and analysis for Sales and Marketing, including budgets, forecasts, GTM modeling, SaaS metrics, variance analysis, investment decisions, and executive reporting. Partners with Sales Operations, Marketing, Accounting, and HR on capacity planning, demand-generation ROI, compensation modeling, and commission forecasting. Builds and develops an FP&A team while improving planning processes, systems, data integration, and reporting across CRM, planning, and BI tools.

Own global people operations and employee experience, including HRIS data management, onboarding, performance reviews, payroll, benefits, compliance, reporting, employment documentation, and EOR coordination. Partner with Finance, Legal, IT, Recruiting, Operations, and vendors to build scalable processes. Drive continuous improvement through analytics, AI, and automation while ensuring accurate employee data and effective employee support.

Advise undergraduate and graduate students on program requirements, course scheduling, academic progress, and career goals. Maintain student records, analyze data, resolve academic issues, and conduct proactive outreach to support retention and program completion. Collaborate with university offices and committees, prepare reports, and support enrollment and persistence initiatives. The role is remote within approved states and may require occasional evening or weekend work.

Leads the design, development, integration, maintenance, and optimization of Salesforce CRM systems. Responsibilities include Salesforce administration, Apex development, REST API and middleware integrations, data migration, troubleshooting, user support, documentation, security, reporting, dashboard management, testing, and collaboration with vendors, project managers, designers, analysts, and business stakeholders.

Analyzes federal financial operations, business processes, workflows, requirements, and data to improve performance and reporting. Partners with government stakeholders and interdisciplinary teams to recommend technology and process solutions, document SDLC deliverables, develop test plans, and manage testing. The role also facilitates workshops, supports solution adoption, and translates complex findings for technical and non-technical audiences in a consulting environment.

Profiles and analyzes data sources, documents end-to-end lineage, maps source data to canonical models, and supports API schema design. Develops data quality, validation, metadata, and governance documentation while collaborating with engineers, architects, clients, and stakeholders to define clear technical requirements for enterprise data products, APIs, and analytics.

Manage core HR functions across the employee lifecycle, including onboarding, employee relations, performance management, development plans, compliance, policies, records, HR reporting, and employee engagement. Advise employees and managers, support performance review processes, maintain confidential HR data, ensure employment-law compliance, and lead HR initiatives and process improvements.

Serve as the technical and product expert for enterprise partners, supporting API integrations, onboarding, solution design, demos, RFPs, security questionnaires, and technical sales engagements. Manage customer relationships, translate business and regulatory requirements for global product and engineering teams, coordinate with local partners and regulators, and support localized product adoption. The role requires strong API and integration expertise, Mandarin fluency, enterprise customer experience, and collaboration across sales, product, engineering, compliance, and operations.

Owns company-wide communications strategy, internal communication platforms, rollout timelines, newsletters, leadership meetings, and executive messaging. Manages company initiatives from assignment through completion, tracks accountability, coordinates leadership offsites, and improves organizational processes. The role also applies AI technologies to optimize operations, supports change management, and partners with stakeholders across the organization.