Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Supports ConnectWise partners by diagnosing, troubleshooting, documenting, and resolving software issues through email, phone, chat, cases, and remote sessions. Maintains product knowledge bases, manages support queues, escalates complex issues and software defects, communicates product updates, and collaborates with Engineering and other teams. Provides guidance to junior team members and helps partners identify operational improvements using business data.

Coordinates clinical-study sourcing for depots, investigational medicinal products, couriers, medical devices, and ancillary supplies. Responsibilities include supplier research and evaluation, quotations, purchase requests, contracting, import/export documentation, returns, quality issue resolution, risk mitigation, sourcing ticket management, and supply planning. The role advises internal stakeholders, analyzes sourcing data, supports compliant procurement, manages supplier relationships, and mentors junior team members in a remote, fast-paced clinical research environment.

Oversee end-to-end multi-state payroll processing for approximately 450 employees, including payroll inputs, adjustments, audits, reconciliations, tax compliance, and issue resolution. Serve as the Workday Payroll subject matter expert, managing configurations, testing, controls, and change documentation. Coordinate with HR, HRIS, Finance, employees, and third-party payroll providers to resolve issues, maintain data integrity, support regulatory updates, and improve payroll processes.

Performs automated and manual testing for mission-critical software, including component, integration, system, acceptance, database, API, and multi-tier application testing. Develops test plans, maintains automation, validates SQL data, reports quality metrics, investigates defects, and collaborates with engineering and business stakeholders in Agile Scrum environments. Provides QA leadership and mentorship while supporting enterprise, legacy modernization, greenfield, and high-availability initiatives.

Manages a scaled portfolio of cybersecurity customers, driving onboarding, adoption, engagement, renewals, and expansion. Monitors customer health signals, identifies risks, executes intervention plans, and translates technical findings into business priorities. Builds scalable customer success programs, delivers digital education and outreach, maintains customer records, and partners cross-functionally to resolve issues and communicate feedback. The role requires strong communication, organization, customer relationship skills, and the ability to learn cybersecurity concepts.

Supports Sales Directors by managing client communications, identifying upsell opportunities, overseeing account health, and coordinating strategic solutions with internal teams. The role manages day-to-day client relationships, improves internal processes, collaborates across account management and research functions, and creates proposals and briefs to support revenue growth.

Lead end-to-end onboarding and implementation projects for healthcare equipment providers using the Parachute digital platform. Manage project timelines, delegate tasks, drive product activation, deliver partner training, support technical integrations, analyze performance data, and identify process improvements. Collaborate with customers, Sales, Customer Success, and Product teams to guide digital transformation, launch new features, and improve platform adoption and patient-care workflows.

Own revenue operations for the Fund Administration business, including Salesforce health, renewals, forecasting, pipeline reporting, dashboards, process governance, automation, and cross-functional operating cadences. Partner with Fund Administration, Sales, Customer Success, Marketing, and Finance to improve revenue processes, pricing, compensation, territories, quotas, and data integrity. Use AI and revenue technology to streamline workflows, improve reporting, and support scalable growth.

Owns GTM enablement within Revenue Operations, including onboarding, training, certification, continuous learning, content management, coaching support, and LMS administration. Translates product, pricing, process, and market changes into actionable seller resources. Builds reporting connecting enablement activity to GTM performance, supports revenue process improvements, and uses AI to accelerate content creation, insights, and workflows.

Lead product strategy, roadmap, discovery, development, launches, and iteration for career services and recruiting products. Own end-to-end product initiatives, collaborate with engineering, design, marketing, sales, and customer success, and use customer insights, competitive research, analytics, and KPIs to improve outcomes. The role requires experience in B2B SaaS recruiting or talent acquisition software and hands-on development of AI-powered tools or workflow automations.

Build and scale resilient ingestion, catalog, and derived data pipelines powering core infrastructure datasets. Own data contracts, schema governance, quality gates, automated testing, observability, and pipeline reliability. Modernize legacy systems into scalable platform architecture, including a graph database layer. Partner with global engineering, data science, ML, intelligence, and trust teams to support matching, confidence scoring, and automated workflows.