Top Tech Jobs & Startup Jobs in Fayetteville-Springdale-Rogers,

Manage a high-volume portfolio of eCommerce customers, driving product adoption, customer outcomes, retention, and renewal readiness. Monitor customer health and usage signals, identify risks, create success plans, and coordinate resolution with Support, Renewals, Sales, and Professional Services. Maintain accurate CRM and customer success platform records, document engagement and risks, capture customer feedback, and use AI tools to improve portfolio management and surface actionable insights.

Manage and develop a team of Customer Success Managers and Team Leads, ensuring consistent execution, risk management, retention readiness, customer outcomes, and talent development. The role oversees performance accountability, health and risk visibility, renewal forecasting inputs, CRM and Gainsight data quality, coaching, evaluations, and collaboration with Renewals, Sales, and CS Operations. The manager does not own individual customer accounts or commercial renewals.

Account for global revenue under ASC 606 for a fast-growing SaaS company: prepare monthly journal entries, deferred revenue schedules, reconciliations, support period closes, improve and automate revenue processes, partner with systems/ERP teams, assist post-acquisition integrations, and serve as ASC 606 subject-matter expert and trainer.

Develops complex analyses by integrating and standardizing disparate data sources, writing advanced SQL or SAS queries, creating data models and scoring methodologies, and presenting recommendations to business and analytics leaders. The role ensures data quality, documents scalable solutions, identifies process improvements, and supports strategic healthcare initiatives through advanced analytical tools and cross-functional collaboration.

Manages commercial insurance client accounts, including policy reviews, renewals, certificates, claims coordination, invoicing, premium allocation, coverage recommendations, and carrier relationships. Maintains accurate account documentation, responds to client inquiries, supports marketing and negotiation of insurance programs, and develops referrals and new business opportunities. Requires effective communication, insurance licensing, commercial account management experience, and proficiency with Microsoft Office and agency software.

Designs, builds, documents, tests, and maintains large-scale data pipelines across platforms and sources. Performs ETL and ELT while ensuring data governance, security, quality, validation, anomaly detection, and compliance. Collaborates with architects, analysts, and stakeholders to translate business needs into technical solutions, develops data models, and mentors junior data engineers.

Provides technical insurance and risk-management support to clients, advisors, prospects, and carrier partners. Manages renewals, binders, endorsements, invoicing, coverage changes, quotes, applications, premium collection, and policy placement for assigned commercial accounts. Analyzes risk exposures and existing coverage, recommends solutions, identifies cross-selling opportunities, maintains carrier relationships, and supports process improvements while ensuring accurate and timely service.

Lead Docker’s Secure Build and SCS Services teams, owning delivery, team health, technical direction, operational excellence, hiring, and engineer development. Shape portfolio priorities across secure build, Docker Scout, and Docker Hardened Images while balancing roadmap work, reliability, on-call, and stakeholder commitments. Partner with Product and cross-functional teams, guide distributed-systems and infrastructure decisions, oversee incidents and production operations, and establish clear ownership across team interfaces. The role requires strong backend engineering judgment, software supply-chain security understanding, and leadership across remote European and US teams.

Owns partner and internal sales enablement across channel, hyperscaler, systems integrator, and technology ISV ecosystems. Designs training, certification, GTM content, co-sell plays, account-mapping frameworks, and partner portal programs. Enables field teams and partners around Docker’s AI Governance motion, tracks readiness and pipeline KPIs, and connects enablement investments to revenue outcomes.

Lead Microsoft Dynamics 365 Finance implementations, upgrades, extensions, and support. Configure financial modules, analyze business requirements, create functional designs, lead process showcases, develop business solutions, manage client relationships, and mentor junior consultants. The role requires expertise in Dynamics 365 Finance, accounting standards, customer communication, and up to 50% travel.

Design and operate customer-facing networking APIs, Python orchestration control planes, and automation that configures routers across global points of presence. Build resource allocation, job queues, retries, rollback, reconciliation, BGP, WireGuard, GRE, NAT, firewall, DNS, cloud interconnect, and Envoy xDS integrations. Own production monitoring, incident response, billing synchronization, API compatibility, and network configuration drift detection across application and infrastructure layers.

Supervise dock operations to ensure on-time, damage-free shipment movement. Lead, train and schedule employees, enforce safety and regulatory compliance, manage performance metrics, handle customer interactions (quotes, claims, appointments), process OS&D, and drive cost and efficiency improvements.

Develops new business and manages existing customer accounts within a defined territory. Identifies customer needs, presents tailored less-than-truckload solutions, prepares proposals, negotiates pricing, and closes sales. Collaborates with terminal operations and internal teams to implement accounts and deliver strong customer service. Uses Salesforce and Microsoft Office to manage sales activities, maintains knowledge of LTL services and competitors, and travels overnight as required.

Develops new business and manages complex major accounts for LTL transportation services. The role owns sales targets, builds executive-level customer relationships, creates growth strategies with 3PL and 4PL partners, and analyzes account profitability and share-of-wallet opportunities. Responsibilities include negotiating pricing and contracts, supporting RFPs, positioning services against competing carriers, troubleshooting customer issues, and collaborating with pricing, operations, legal, and collections teams across a large territory.

Own complex customer escalations from troubleshooting through resolution across web services, APIs, SDKs, databases, and integrations. Diagnose issues using logs, network traces, code debugging, and technical tools; collaborate with Support, Product, and Engineering to identify root causes and document bugs. Apply AI-powered diagnostics and machine learning to detect patterns and automate troubleshooting. Create technical documentation, prioritize cases, and communicate solutions to technical and non-technical audiences.

Manage creative workflows from intake through delivery, including scoping, resourcing, scheduling, and prioritization. Partner with creative teams, marketing stakeholders, agencies, and leadership to improve processes, remove roadblocks, and align deliverables. Develop AI-powered tools, automations, and workflow systems using Figma, Jira, Adobe Creative Cloud, and collaboration platforms. Evaluate emerging technologies and integrate them into creative operations to improve efficiency and visibility.

Develop backend infrastructure, data models, APIs, features, and core systems. Write reliable, scalable, testable code; maintain software testing and documentation; support ML systems; resolve customer issues; and design observability- and SLA-conscious solutions. The role primarily owns large backend projects and collaborates with application and frontend engineers while using AWS, PostgreSQL, Node.js, TypeGraphQL, Apollo, Express, ClickHouse, and React.

Senior Software Engineer responsible for launching and supporting a React Native companion app while delivering full-stack features across accessible React interfaces, type-safe APIs, GraphQL, and multiple data stores. The role includes architecture, debugging, code reviews, mentoring, incident response, instrumentation, testing, CI/CD improvements, and cross-functional collaboration. Candidates should have strong TypeScript, React, Node.js, cloud-native, system design, accessibility, and production operations experience, with mobile app delivery experience preferred.

Leads and develops a customer success team managing high-value accounts. Drives renewals, expansions, retention, customer satisfaction, and churn reduction through data-informed strategies. Partners with Sales, Product, Marketing, and Operations on workflows, account growth, resource allocation, and process improvements. Presents performance insights to leadership and improves customer success playbooks, training, and best practices.

Administer and support Microsoft 365, Entra ID, Exchange Online, and on-premises Active Directory environments. Manage identity, messaging, security, compliance, endpoint, automation, backup, and infrastructure services across cloud and data center environments. Develop PowerShell automation, troubleshoot system issues, maintain documentation and policies, and contribute to infrastructure modernization and migration projects. Collaborate with senior engineers and other IT teams while supporting occasional evening or weekend maintenance activities.