Account Manager II-Specialty

Posted 16 Hours Ago
Be an Early Applicant
4 Locations
In-Office or Remote
Expert/Leader
Logistics • Transportation
The Role
Develops new business and manages complex major accounts for LTL transportation services. The role owns sales targets, builds executive-level customer relationships, creates growth strategies with 3PL and 4PL partners, and analyzes account profitability and share-of-wallet opportunities. Responsibilities include negotiating pricing and contracts, supporting RFPs, positioning services against competing carriers, troubleshooting customer issues, and collaborating with pricing, operations, legal, and collections teams across a large territory.
Summary Generated by Built In

While this is a remote position, the successful candidate must reside within 50 miles of a FedEx Freight location in Memphis, TN or St. Charles, MO.

POSITION OVERVIEW:

Focuses on personal sales targets by developing new business opportunities, troubleshooting customer problems and enhancing existing customer relationships. Contacts large sized 3PL or 4PL, prospects and collaborates with other sales professionals as a transportation intermediary expert within a defined geographic territory to sell LTL services.

                                   

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Achieves major account sales goals. Plans and executions for major customer sales strategies. Performs other duties as assigned.

QUALIFICATIONS:

Minimum Education

Bachelor's degree/equivalent.

Minimum Experience

10+ years of experience in transportation, 3PL, or 4PL; LTL experience preferred

Minimum Knowledge, Skills and Abilities

  • Strong business acumen with the ability to read and interpret P&L statements
  • Proven ability to build and maintain relationships at the executive level
  • Ability to co-develop a FedEx Freight growth strategy in partnership with third-party logistics providers
  •  Deep understanding of the TI/intermediary channel, including broker, forwarder, and 3PL business models
  • Experience managing large, complex accounts with multiple stakeholders and high revenue responsibility
  • Familiarity with LTL pricing structures, including tariffs, spot quotes, and contract negotiations
  • Ability to analyze account-level profitability and identify share-of-wallet opportunities
  •  Strong cross-functional collaboration skills — comfortable working with pricing, operations, legal, and collections
  • Experience with RFP processes and the ability to position FedEx Freight competitively against other LTL carriers
  • Proficiency with CRM tools and data-driven sales reporting
  •  Self-directed with the ability to manage a large territory and prioritize a high-volume account portfolio

JOB CONDITIONS:

  • Ability to travel overnight as required.


EST FedEx Freight, Inc
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [email protected]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Skills Required

  • Bachelor's degree or equivalent
  • 10+ years of experience in transportation, 3PL, or 4PL
  • LTL experience
  • Strong business acumen and ability to read and interpret P&L statements
  • Proven ability to build and maintain executive-level relationships
  • Ability to co-develop growth strategies with third-party logistics providers
  • Deep understanding of transportation intermediary channels, including broker, forwarder, and 3PL business models
  • Experience managing large, complex accounts with multiple stakeholders and high revenue responsibility
  • Familiarity with LTL pricing structures, tariffs, spot quotes, and contract negotiations
  • Ability to analyze account profitability and identify share-of-wallet opportunities
  • Strong cross-functional collaboration skills with pricing, operations, legal, and collections teams
  • Experience with RFP processes and competitive positioning against other LTL carriers
  • Proficiency with CRM tools and data-driven sales reporting
  • Self-directed ability to manage a large territory and prioritize a high-volume account portfolio
  • Ability to travel overnight as required
  • Residence within 50 miles of a FedEx Freight location in Memphis, Tennessee, or St. Charles, Missouri
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The Company
40,000 Employees
Year Founded: 1998

What We Do

FedEx Freight operates FedEx’s less-than-truckload (LTL) freight transportation business across North America. Its services include Priority, Economy, and Direct shipping, while subsidiary FedEx Custom Critical provides expedited, time- and temperature-specific freight solutions. The company uses a large vehicle fleet, extensive service-center network, operational efficiency, data-driven technology, and dedicated personnel to deliver freight safely, securely, and reliably across the United States, Canada, Mexico, and nearby territories.

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