Top Operations & Support Jobs in Detroit, MI

Lead frontline customer operations to maximize revenue and satisfaction. Manage daily processes, resolve customer issues, coach and evaluate staff, drive productivity and adherence to standards, support recruiting, manage budgets, safety, vendor relations, and report operational metrics.

The Strategic Sourcing Manager will manage procurement operations, develop sourcing strategies, negotiate supplier agreements, and collaborate across teams to optimize the supply chain.

Oversee daily production and operations for a Detroit bath remodeling market, managing installation, warehouse, office, and operations teams. Develop operational strategies, improve processes, monitor performance metrics, manage inventory and supply chain activities, control budgets and costs, maintain vendor relationships, ensure OSHA and safety compliance, and coordinate material delivery with manufacturing facilities. Lead and develop employees while improving productivity, service quality, customer satisfaction, and profitability.

Provide help desk and onsite IT support for stores and corporate locations: troubleshoot Windows/iOS devices, POS and e-commerce platforms, manage Microsoft 365/AD/SharePoint accounts, monitor security alerts, maintain asset records, perform installations and upgrades, and escalate to managed service providers as needed. Participate in on-call rotations and occasional travel for store support and openings.

Leads HARMAN Automotive’s global strategy and revenue planning function, establishing standards for growth strategy, customer portfolio strategy, CAM strategies, five-year plans, long-term scenarios, and annual booking targets. Aligns Customer Groups, SBUs, Finance, Strategy, Sales, and Market Intelligence around integrated revenue plans and strategic priorities. Provides executive insights, challenges assumptions, manages governance, tracks performance, and leads a globally distributed team. The role requires automotive or complex technology experience and 30% travel.

The posting provides application instructions for the International Services Processor role at Trine University but does not describe job responsibilities, qualifications, compensation, schedule, travel, or other employment details.

Leads statewide operations and programs, including fundraising, grant management, events, public awareness, volunteer and advisory board engagement, staff recruitment and supervision, budgeting, and office infrastructure. Develops and executes annual state strategies, ensures program consistency, manages donor relationships, oversees financial and operational reporting, and represents the organization in community and media activities. Requires travel, evening and weekend availability, and engagement with individuals with intellectual and developmental disabilities.

Provide Tier 2 support for Windows computers, peripherals, mobile devices, software, networks, and user accounts. Manage onboarding, offboarding, Active Directory access, software deployment, patching, remote support, ticket documentation, and IT asset records. Resolve on-site and urgent issues, identify recurring problems, and collaborate with infrastructure, network, and security teams. Support a large enterprise user base while following IT security and operational standards.

Provide Tier I and selected Tier II technical support for employees and credit-union clients across endpoints, identity, SaaS, network services, and peripherals. Administer endpoints, Active Directory, security services, inventory, and documentation. Troubleshoot hardware, connectivity, and LAN/WAN issues; create runbooks; support on-call rotations and occasional travel.

The Underwriting Specialist manages a book of high net worth clients, developing broker partnerships, executing underwriting decisions, and tracking performance to ensure profitable growth.