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Top Customer Success Jobs in Detroit, MI

965+ Job Results
14 Days Ago
Detroit, MI
Remote
300 Employees
5-7 Years of Experience
300 Employees
5-7 Years of Experience
Fintech • Real Estate • PropTech
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+28 More
14 Days Ago
Detroit, MI
Remote
124 Employees
90K-105K Annually
5-7 Years of Experience
124 Employees
90K-105K Annually
5-7 Years of Experience
Other
The Technical Services Specialist will support technical training and quality control for the Technical Services team at Budderfly, ensuring energy-saving technologies operate efficiently. The role involves monitoring service tickets, handling escalated issues, creating training documentation, and performing site visits to maintain high customer satisfaction and service quality.
14 Days Ago
Detroit, MI
Remote
121 Employees
7+ Years of Experience
121 Employees
7+ Years of Experience
Healthtech
As a Client Success Manager, you will enable clients to achieve their goals, maintain exemplary service, build strong relationships, and support account executives in driving strategic growth through upselling and ensuring client satisfaction.
Top Benefits:
Health Insurance
14 Days Ago
Detroit, MI
Remote
107 Employees
1-3 Years of Experience
107 Employees
1-3 Years of Experience
Digital Media
The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.
14 Days Ago
Detroit, MI
Remote
1,069 Employees
3-5 Years of Experience
1,069 Employees
3-5 Years of Experience
Healthtech • Professional Services • Software
As a Payer Tracking Coordinator, you will respond to client inquiries, address client concerns, maintain detailed account records, attend client reviews, and collaborate with internal teams to improve processes and reporting.
14 Days Ago
Detroit, MI
Remote
93 Employees
65K-78K Annually
1-3 Years of Experience
93 Employees
65K-78K Annually
1-3 Years of Experience
Fintech
The Customer Experience Representative will engage with collectors via chat, email, and phone to assist with inquiries about auctions and card valuations. Responsibilities include handling complex account issues, documenting interactions, collaborating with teams to improve service quality, and gathering customer feedback to enhance user experience.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
14 Days Ago
Detroit, MI
Remote
122 Employees
5-7 Years of Experience
122 Employees
5-7 Years of Experience
Artificial Intelligence • Natural Language Processing • Software • Conversational AI
As an Enterprise Customer Success Manager, you will manage a portfolio of customers, ensuring they achieve maximum value from the Level AI platform. Responsibilities include driving product adoption, monitoring customer health, conducting business reviews, and advocating for customer needs, all while collaborating with internal teams.
14 Days Ago
Detroit, MI
Remote
1,340 Employees
51K-71K Annually
1-3 Years of Experience
1,340 Employees
51K-71K Annually
1-3 Years of Experience
Retail • Sports • Wearables
The Brooks Guru Field Representative will manage field support to increase market share and sell-through in retail. Responsibilities include collaborating on product launches, educating retail associates, representing Brooks at running events, and maintaining reports and budgets.
Top Benefits:
401-K Matching
Child Care Benefits
Commuter Benefits
+47 More
14 Days Ago
Detroit, MI
Remote
350 Employees
3-5 Years of Experience
350 Employees
3-5 Years of Experience
Healthtech • HR Tech • Software
The Client Success Manager at Rightway will manage a diverse portfolio of accounts, ensuring client satisfaction through regular communication and resolution of escalations. Responsibilities include data-driven decision making, collaboration with cross-functional teams, and training clients on Rightway’s services. The role requires developing advisory relationships and tracking account progress against KPIs.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+47 More
14 Days Ago
Detroit, MI
1,099 Employees
1-3 Years of Experience
1,099 Employees
1-3 Years of Experience
Healthtech
The Billing Specialist processes customer bills and insurance claims efficiently while providing excellent customer service to patients and providers. Responsibilities include verifying insurance, maintaining patient files, resolving billing issues, processing payments, and fulfilling audit documentation requests.
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