Top Customer Success Jobs in Detroit, MI
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
The Technical Services Specialist will support technical training and quality control for the Technical Services team at Budderfly, ensuring energy-saving technologies operate efficiently. The role involves monitoring service tickets, handling escalated issues, creating training documentation, and performing site visits to maintain high customer satisfaction and service quality.
As a Client Success Manager, you will enable clients to achieve their goals, maintain exemplary service, build strong relationships, and support account executives in driving strategic growth through upselling and ensuring client satisfaction.
The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.
As a Payer Tracking Coordinator, you will respond to client inquiries, address client concerns, maintain detailed account records, attend client reviews, and collaborate with internal teams to improve processes and reporting.
The Customer Experience Representative will engage with collectors via chat, email, and phone to assist with inquiries about auctions and card valuations. Responsibilities include handling complex account issues, documenting interactions, collaborating with teams to improve service quality, and gathering customer feedback to enhance user experience.
As an Enterprise Customer Success Manager, you will manage a portfolio of customers, ensuring they achieve maximum value from the Level AI platform. Responsibilities include driving product adoption, monitoring customer health, conducting business reviews, and advocating for customer needs, all while collaborating with internal teams.
The Brooks Guru Field Representative will manage field support to increase market share and sell-through in retail. Responsibilities include collaborating on product launches, educating retail associates, representing Brooks at running events, and maintaining reports and budgets.
The Client Success Manager at Rightway will manage a diverse portfolio of accounts, ensuring client satisfaction through regular communication and resolution of escalations. Responsibilities include data-driven decision making, collaboration with cross-functional teams, and training clients on Rightway’s services. The role requires developing advisory relationships and tracking account progress against KPIs.
The Billing Specialist processes customer bills and insurance claims efficiently while providing excellent customer service to patients and providers. Responsibilities include verifying insurance, maintaining patient files, resolving billing issues, processing payments, and fulfilling audit documentation requests.
Top Companies in Detroit, MI Hiring Customer Success Roles
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