Top Customer Success Jobs in Detroit, MI

As a Solutions Engineer, you will implement AI solutions for clients, ensuring maximum value, leading projects, and fostering customer relationships.

The Director of Customer Success will manage relationships with self-insured employer clients, ensuring satisfaction while leveraging healthcare analytics to provide strategic solutions. Responsibilities include leading client interactions, utilizing data insights for decision-making, and collaborating with cross-functional teams to enhance service delivery.

Lead and build the support engineering function for Federato, designing systems, mentoring a team, and ensuring operational alignment while providing exceptional customer support.

Manage and develop community engagement strategies for AI startups, executing programs and events while driving partner relationships and measuring success metrics.

The Senior Director, Government Relations manages relationships with education policymakers across multiple states, driving policy advocacy and partnership development to support College Board programs. The role involves strategic leadership, collaboration, and an understanding of legislative environments, while aiming to grow the organization’s impact and revenue.

The Vice President of Client Services will build and lead professional services, ensure client engagement, and manage cross-functional teams to deliver successful technology solutions for clients.

The Account Lead will drive strategic partnerships, oversee campaigns, mentor team members, and ensure high-quality execution to achieve measurable ROI for clients.

The Customer Success Manager drives adoption, manages strategic customer relationships, supports renewals, identifies expansion opportunities, and ensures customer satisfaction.

The Senior Director, New Business will lead business development efforts, build executive relationships, drive revenue growth, and oversee marketing strategies and teams to enhance agency presence and client acquisition.

The Network Development Representative will identify new provider opportunities, conduct outbound calls to provider prospects, and facilitate contracting discussions, ensuring accurate records and resolving provider issues.