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Top Customer Success Jobs in Detroit, MI

2 Days AgoSaved
Remote
Detroit, MI
60K-67K
Mid level
60K-67K
Mid level
eCommerce • Other • Software
The Associate Technical Support Engineer provides customer support for Recharge's subscription platform, resolving technical inquiries, troubleshooting issues, and contributing to documentation and best practices.
Top Skills: CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
2 Days AgoSaved
Remote
Detroit, MI
154K-246K Annually
Senior level
154K-246K Annually
Senior level
Software
Lead the Global Programs team to optimize sales methodology, develop enablement initiatives, and manage program delivery to drive revenue impact. Responsible for team coaching and strategic direction for Sales and Customer Success organizations.
Top Skills: AIAsanaLearning Management SystemsProject Management Tools
2 Days AgoSaved
Remote
Detroit, MI
150K-160K
Senior level
150K-160K
Senior level
AdTech • Marketing Tech
The Lead Account Manager oversees account managers, manages key gaming clients, ensures high-impact results, and optimizes CTV campaigns for client retention and growth.
Top Skills: AdjustAppsflyerBranchCtv PlatformsMmpsSingular
2 Days AgoSaved
Remote
Detroit, MI
Junior
Junior
Fintech • Payments • Software • Financial Services
As a Customer Success Representative, you will resolve customer inquiries, manage problem resolution, ensure compliance, and foster trust through communication and collaboration.
Top Skills: Crm PlatformsCx PlatformsGoogle WorkspaceHubspotKustomer
2 Days AgoSaved
Remote
Detroit, MI
20-25
Mid level
20-25
Mid level
Fintech • Software
The Bilingual Support Specialist manages technical assistance requests from clients, provides exceptional customer service, documents inquiries, and resolves complex product issues, ensuring a positive merchant experience.
Top Skills: Nmi Payment Applications
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2 Days AgoSaved
Remote
Detroit, MI
110K-120K
Mid level
110K-120K
Mid level
Fintech • Mobile • Payments • Software • App development
The Manager, Customer Onboarding oversees a team of Onboarding Specialists, driving operational improvements and enhancing customer onboarding experiences. Responsibilities include managing the team, fostering cross-departmental collaboration, and implementing best practices as the organization grows.
Top Skills: SaaS
2 Days AgoSaved
Remote
Detroit, MI
90K-150K Annually
Mid level
90K-150K Annually
Mid level
Artificial Intelligence • Cloud • Machine Learning • Retail • Software
As an Engagement Manager, you will drive SaaS solution launches, manage client relationships, and oversee project lifecycles for successful onboarding and continued customer engagement.
Top Skills: Crm SystemsData AnalyticsOnboarding ToolsReporting ToolsSaaSWeb Conferencing PlatformsWorkflow Automation Tools
2 Days AgoSaved
In-Office or Remote
Detroit, MI
30-50
Mid level
30-50
Mid level
Fintech
The Transition Support Partner provides training and education on LPL's technology and operational processes, aiding independent and institutional recruits transitioning to LPL Financial.
Top Skills: Access)ExcelLpl Core TechnologyMicrosoft Suite (OutlookPowerPointWord
2 Days AgoSaved
Remote
Detroit, MI
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Greentech • Internet of Things • Software • Energy
Manage client relationships and energy market participation, ensuring program delivery, stakeholder engagement, and compliance with funding requirements. Foster client success through communication and expertise in energy solutions.
Top Skills: IotMachine LearningSaaS
2 Days AgoSaved
Remote
Detroit, MI
Mid level
Mid level
Big Data • Marketing Tech • Analytics
The Customer Success Manager drives client value realization through effective relationship management, implementing metrics, and ensuring stakeholder engagement to maximize business outcomes.
Top Skills: Gainsight
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