Top Customer Success Jobs in Detroit, MI
The Customer Service Specialist will interact directly with customers, assist with order fulfillment, utilize proprietary technology, and ensure high levels of customer satisfaction. The role requires quick-thinking and problem-solving skills to handle high-volume calls effectively.
The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.
As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.
The Technical Software Implementation Specialist at Fluxx will manage the implementation of the Fluxx software for multiple clients, ensuring timely delivery while translating customer needs into effective solutions. Responsibilities include system configuration, data migration oversight, project timeline management, and providing customer education on the software.
The Customer Success Manager at Givzey is responsible for maintaining relationships with customers, ensuring successful deployment and adoption of solutions, generating referrals, and managing accounts to drive customer satisfaction and renewals. The role involves proactive communication, execution of renewal strategies, and collaboration with internal teams to enhance customer experiences.
The Senior Digital Marketing Account Manager will manage a portfolio of VIP law firm clients, strategizing to ensure successful outcomes. Responsibilities include overseeing client services, delivering monthly reports, and maintaining strong communication with clients to address needs and propose improvements.
The Senior Customer Success Manager at Venn will act as a primary contact for clients, driving platform adoption and ensuring successful execution of campaigns. Responsibilities include managing client relationships, providing training, tracking engagement, and enhancing partnership through data insights while collaborating with cross-functional teams.
Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.
The Technical Customer Support Representative will manage and resolve technical support tickets, focusing on troubleshooting APIs, SSO, and data management issues, while providing excellent customer service. This role involves collaborating with internal teams and learning new tools to improve support processes, with opportunities for growth into a Tier 2 support role.
The Accounting Support Specialist provides first-level customer support to school business administrators, addressing issues with the business products in the Veracross platform. Responsibilities include managing support tickets, analyzing and resolving technical problems, and maintaining communication with users and internal teams.
Top Companies in Detroit, MI Hiring Customer Success Roles
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