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Top Customer Success Jobs in Detroit, MI

965+ Job Results
4 Days Ago
Detroit, MI
Remote
361 Employees
1-3 Years of Experience
361 Employees
1-3 Years of Experience
Marketing Tech • Professional Services • Sales
The Support Specialist - Distributor Management will support the National Distributor Management Team by managing promotional forms, processing price and spec changes, maintaining distributor calendars, and collaborating with various departments to meet client KPIs. Strong organizational skills and attention to detail are essential. The role is remote with minimal travel.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+42 More
4 Days Ago
Detroit, MI
Remote
1,100 Employees
7+ Years of Experience
1,100 Employees
7+ Years of Experience
Software
As a Customer Success Manager at Edmentum, you will drive client renewal and growth through effective implementations and support. You will design strategies tailored to customer goals, monitor satisfaction, and enhance adoption of Edmentum programs while collaborating with internal and external stakeholders to ensure successful outcomes.
4 Days Ago
Detroit, MI
Remote
330 Employees
3-5 Years of Experience
330 Employees
3-5 Years of Experience
Software
The Scaled Customer Success Manager will onboard customers, manage their retention, increase product adoption, and identify upsell opportunities. They will maintain regular communication, collaborate with various teams, and promote a customer-centric culture while managing a large portfolio of accounts efficiently.
Top Benefits:
401-K Matching
Company Outings
Volunteer Local Community
+22 More
4 Days Ago
Detroit, MI
Remote
350 Employees
1-3 Years of Experience
350 Employees
1-3 Years of Experience
Mobile • Security • Software • Cybersecurity
The Customer Support Representative will provide B2B technical support by handling customer requests via phone and email, maintaining product knowledge, and ensuring excellent customer service. They will escalate complex issues as needed, collaborate with management and teams, and work to enhance customer experience.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
4 Days Ago
Detroit, MI
Remote
1,328 Employees
1-3 Years of Experience
1,328 Employees
1-3 Years of Experience
Cannabis
The CRM Specialist will develop and measure email and SMS campaigns to enhance consumer loyalty and brand value. This role involves collaboration with cross-functional teams, executing marketing strategies based on data insights, and ensuring regulatory compliance. Key duties include managing campaigns, performing A/B tests, and maintaining marketing technology.
4 Days Ago
Detroit, MI
Remote
70 Employees
1-3 Years of Experience
70 Employees
1-3 Years of Experience
Consumer Web • Edtech • Kids + Family • Other • Productivity
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
Top Benefits:
401-K Matching
Adoption Assistance
Dental Insurance
+17 More
4 Days Ago
Detroit, MI
Remote
234 Employees
95K-115K Annually
3-5 Years of Experience
234 Employees
95K-115K Annually
3-5 Years of Experience
Software
The Revenue Enablement Manager will enhance sales performance by aligning strategy with execution, consulting with stakeholders, developing training curricula, and implementing enablement programs. They will foster cross-departmental collaboration, manage training and onboarding processes, and utilize performance data to identify gaps, ensuring effective sales interactions.
4 Days Ago
Detroit, MI
Remote
53 Employees
3-5 Years of Experience
53 Employees
3-5 Years of Experience
Retail • Sales • Energy
The Customer Success Manager will guide clients through the onboarding process, provide training, create documentation, and manage customer inquiries and support to maximize product value. The role emphasizes building long-lasting client relationships and collaborating across departments to advocate for client needs.
4 Days Ago
Detroit, MI
Remote
373 Employees
70K-90K Annually
3-5 Years of Experience
373 Employees
70K-90K Annually
3-5 Years of Experience
Edtech
The Customer Success Trainer will develop and oversee training programs for new customer-facing team members, ensuring they learn necessary skills and metrics within their first month. Responsibilities include organizing training sessions, updating materials, and maintaining understanding of product updates and company policies.
4 Days Ago
Detroit, MI
Remote
148 Employees
3-5 Years of Experience
148 Employees
3-5 Years of Experience
Artificial Intelligence • Big Data • Machine Learning • Analytics • Financial Services
The Customer Success Associate will assist customers across multiple channels, ensuring their inquiries are handled efficiently while documenting interactions in the CRM system. The role requires problem-solving abilities and collaboration with the Customer Success Manager to enhance service quality and troubleshoot issues.
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