Top Customer Success Jobs in Detroit, MI
The Technical Customer Operations Manager ensures operational alignment and communication with hyperscale customers, managing technical requirements, resolving issues, and driving improvements. Key responsibilities include acting as a liaison between customers and internal teams, overseeing incident management, and monitoring performance against SLAs. The role involves project coordination, customer engagement, and maintaining compliance with operational documentation.
The Digital PR Outreach Specialist will develop and execute outreach campaigns to obtain backlinks from authoritative sites, boosting the visibility of www.helloklarity.com. Responsibilities include tracking campaign progress, collaborating with the content team, and managing digital PR projects to enhance site authority and drive traffic.
As a Customer Success Manager, you will partner with customers to help them achieve security objectives, drive product adoption, and demonstrate the value of their investment. Responsibilities include managing the customer journey, defining success plans, serving as a trusted advisor, conducting business reviews, and collaborating with internal teams to expand customer relationships.
The Market Outreach Specialist at CLEAResult will develop awareness and adoption of energy-efficient technologies, focusing on customer satisfaction and outreach activity. Responsibilities include recruiting and training trade allies, planning events, and acting as a liaison between customers and contractors while adhering to program budgets and tracking progress toward goals.
The Customer Support Specialist at Brightree is responsible for diagnosing customer issues related to the Brightree application, providing solutions, and ensuring customer satisfaction. This role involves answering inquiries, troubleshooting problems, documenting support requests, and collaborating with customers and senior team members to resolve issues efficiently.
As a Partner Success Manager, you will manage relationships with college campus partners, ensuring successful implementation and ongoing engagement. Your role will involve providing reports, identifying growth opportunities, and crafting strategic success plans to enhance partner relationships.
The Policyholder Success Manager will educate clients on Kinetic's wearable technology, tailor deployment strategies, manage key relationships, present impact reports, and coordinate resources to manage Policyholders' risk profiles.
As an Account Manager in Client Services, you will manage daily operations for financial services clients, support client relationships with sports properties, and collaborate on sponsorship programs. Responsibilities include strategic planning, project coordination, and team leadership.
The Customer Experience Specialist will support the Customer Experience team, manage customer requests, and enhance inter-departmental communication. Responsibilities include documentation management, scheduling, and improving processes to drive customer satisfaction and operational efficiency.
Pillar is looking for talent to grow their team, emphasizing the importance of diverse skills and experiences regardless of specific open positions. They aim to hire efficiently and equitably, reflecting their commitment to diversity.
Top Companies in Detroit, MI Hiring Customer Success Roles
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