Top Tech Jobs & Startup Jobs in Detroit, MI

Lead SS&C Health's Client Success organization to drive client satisfaction, retention, growth, and advocacy. Build C-suite relationships, sponsor strategic accounts, define client health frameworks, lead renewals and expansion, manage cross-functional delivery, and develop a high-performing team focused on measurable client outcomes.

Own post-verbal deal execution and renewals for a fast-growing SaaS: manage contract redlines and negotiations, coordinate with procurement/legal and Customer Success, maintain HubSpot deal records, track renewal pipeline, and scale into sales operations (reporting, process documentation, HubSpot hygiene, forecasting).

Perform bank reconciliations and prepare accurate financial statements and supporting schedules for community associations. Audit transactions, maintain accounting controls, complete quality checklists, update cover memos, respond to financial inquiries, support month-end and year-end close, and participate in internal and external audits.

Lead day-to-day AP/AR, homeowner accounting, collections, banking, estoppels, resale, and tax administration. Build KPIs, scale processes, drive automation (AI/OCR/RPA), manage teams, ensure compliance, and improve operational efficiency and customer satisfaction.

Provide advanced technical support and configuration for Onits SaaS legal operations platform. Troubleshoot and resolve complex technical issues, optimize performance, advise clients on best practices, collaborate with Engineering and Product teams, and drive product improvements based on client feedback.

Lead monthly general ledger close, record journal entries, reconcile bank/accounts, prepare and review financial statements, perform variance and ad hoc analyses, ensure GAAP compliance, and support management reporting.

Serve as a strategic partner to enterprise financial clients by delivering advertising analytics, competitive intelligence, and macro-level market insights. Analyze advertising activity across channels, customize datasets, build client-tailored reporting, validate data integrity, and lead client-facing presentations and consulting to translate insights into strategic recommendations.

Own and improve cloud infrastructure and CI/CD for a production platform: design IaC (Terraform/CloudFormation), operate AWS services (EKS/ECS/Lambda), implement security and observability, automate operations, lead incident response, and contribute to QA automation and application reliability.

Lead end-to-end GRC client engagements, manage a pod of analysts, advise on SOC 2/ISO/NIST frameworks, develop policies, guide audits and evidence collection, and maintain client relationships to drive compliance outcomes.

Provide remote administrative support including client communication, A/R and A/P processing, work order and lease management, compliance documentation, email handling, social media/marketing assistance, SOP adherence, and reporting to leadership.

Lead development of custom ServiceNow applications for work order management, scheduling and dispatch. Design and implement integrations (REST), enhance event rules and CMDB bindings, develop discovery and service mapping patterns, manage MID servers, and migrate/configure Service Mapping identification rules and patterns across environments.

The Vice President will lead the ServiceNow partnership in the Americas, focusing on pipeline generation, joint go-to-market strategies, relationship management, and program management to drive revenue and growth through the ServiceNow channel.