Top Senior Customer Success Jobs in Des Moines, IA

9 Days AgoSaved
Remote
Des Moines, IA
Senior level
Senior level
Healthtech
This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.
Top Skills: Ai ToolsChurnzeroGongLookerPendoSalesforce
9 Days AgoSaved
Remote or Hybrid
Des Moines, IA
500K-500K Annually
Senior level
500K-500K Annually
Senior level
Software
Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.
Top Skills: APIsContent Management SystemsDigital Asset ManagementEcommerceMedia WorkflowsSaaSWeb Technologies
Reposted 9 Days AgoSaved
Remote
Des Moines, IA
90K-120K Annually
Senior level
90K-120K Annually
Senior level
HR Tech
The Senior Customer Success Manager will manage enterprise customer relationships, focusing on retention and driving business outcomes. Responsibilities include relationship management, risk mitigation, and customer enablement.
Top Skills: SaaS
9 Days AgoSaved
Remote
Des Moines, IA
Senior level
Senior level
Healthtech • Software
The Client Success Director at Clario will manage key client relationships, implement account strategies, ensure client satisfaction, and drive growth through trusted partnerships and operational excellence.
Reposted 9 Days AgoSaved
Remote
Des Moines, IA
118K-137K Annually
Senior level
118K-137K Annually
Senior level
Software
The Customer Success Manager will lead relationships with high-growth startups, ensuring product and service value, driving customer success, and managing renewals while improving customer experience operations.
Top Skills: Financial SoftwareFintechSaaS
Reposted 9 Days AgoSaved
Remote
Des Moines, IA
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.
Top Skills: SaaSShopify
Reposted 9 Days AgoSaved
Remote
Des Moines, IA
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.
Top Skills: Customer Engagement SoftwareE-CommerceSaaS
Reposted 9 Days AgoSaved
Remote
Des Moines, IA
145K-163K Annually
Senior level
145K-163K Annually
Senior level
Database
The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.
Top Skills: Cloud PlatformsDatabaseDistributed DatabasesEnterprise SaasGainsightInfrastructure PlatformsNoSQLSalesforce
10 Days AgoSaved
Remote
Des Moines, IA
110K-130K Annually
Senior level
110K-130K Annually
Senior level
Healthtech • Software
The Senior Customer Success Executive will manage strategic healthcare clients, drive product adoption, enhance customer relationships, and support clients' success while looking for growth opportunities in their accounts.
Top Skills: SaaS
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 10 Days AgoSaved
Remote
Des Moines, IA
154K-192K Annually
Senior level
154K-192K Annually
Senior level
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills: Cloud-Based TechnologySaaS
Reposted 10 Days AgoSaved
Remote or Hybrid
Des Moines, IA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.
Top Skills: CRMGoogle SuiteMS OfficeSalesforce
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Reposted 10 Days AgoSaved
Remote
Des Moines, IA
99K-112K Annually
Senior level
99K-112K Annually
Senior level
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Manage a book of Mid-Market and Strategic customers to drive onboarding, adoption, retention, and expansion. Build tailored success plans, refine the customer journey and segmentation, present complex data clearly, and partner with product and cross-functional teams to incorporate customer feedback.
11 Days AgoSaved
Remote
Des Moines, IA
125K-175K Annually
Senior level
125K-175K Annually
Senior level
Edtech • Software
The Senior Director of Customer Success will lead a team, focusing on customer outcomes, defining strategy, and fostering collaboration for retention and growth.
11 Days AgoSaved
Remote or Hybrid
Des Moines, IA
105K-140K Annually
Senior level
105K-140K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.
11 Days AgoSaved
Remote
Des Moines, IA
Senior level
Senior level
Cloud • Security
The Customer Success Manager at Delinea manages Enterprise accounts, drives product adoption, and ensures customer value by building strong relationships and tracking success metrics.
Top Skills: BeyondtrustCustomer Success Management PlatformsCyberarkPrivilege Access Service SolutionsSalesforce
11 Days AgoSaved
Remote
Des Moines, IA
Senior level
Senior level
Cloud • Security
The Senior Customer Success Manager will manage commercial accounts, drive product adoption, ensure positive customer experiences, and align on renewals for growth.
Top Skills: Customer Success Management PlatformsSalesforce
Reposted 11 Days AgoSaved
Remote
Des Moines, IA
95K-125K Annually
Senior level
95K-125K Annually
Senior level
Artificial Intelligence • Big Data • Machine Learning • Security • Software • Cybersecurity • Big Data Analytics
As a Senior Customer Success Manager, you manage strategic enterprise accounts, build relationships, drive expansion, ensure customer value, and mentor junior CSMs.
Top Skills: Crm ToolsCs Platforms
Reposted 11 Days AgoSaved
Remote
Des Moines, IA
Senior level
Senior level
Artificial Intelligence • Healthtech • Machine Learning
The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.
Top Skills: APIsCrm SoftwareCs Tools
Reposted 11 Days AgoSaved
Remote
Des Moines, IA
117K-184K Annually
Senior level
117K-184K Annually
Senior level
Healthtech
The Customer Success Enablement Manager will design and implement training programs, oversee onboarding, analyze performance metrics, and foster collaboration for enhancing Customer Success effectiveness.
Top Skills: AI
12 Days AgoSaved
Remote
Des Moines, IA
95K-105K Annually
Senior level
95K-105K Annually
Senior level
Real Estate • Software
The Senior Customer Success Manager builds strategic partnerships with enterprise customers, driving retention, adoption, and growth by leveraging product knowledge and industry expertise to achieve customer goals.
Top Skills: ExcelOutlookPowerPointWord
12 Days AgoSaved
Remote
Des Moines, IA
77K-186K Annually
Senior level
77K-186K Annually
Senior level
Artificial Intelligence • Information Technology • Software
This role involves developing digital customer success frameworks, managing automated onboarding, engagement processes, and improving customer experience through data-driven interactions for long-tail customers.
Top Skills: ChurnzeroGainsightSalesforceTotango
12 Days AgoSaved
Remote
Des Moines, IA
160K-190K Annually
Senior level
160K-190K Annually
Senior level
HR Tech • Legal Tech • Software • Consulting
The Director of Customer Success leads a team to enhance customer value and loyalty by implementing effective customer engagement and onboarding strategies, analyzing feedback, and collaborating across departments to reduce churn and increase customer advocacy.
Top Skills: GainsightMicrosoft Office SuiteSalesforceTotango
12 Days AgoSaved
Remote
Des Moines, IA
116K-150K Annually
Senior level
116K-150K Annually
Senior level
Software
The Director of Customer Success leads a team responsible for revenue retention, product adoption, and onboarding in a SaaS environment, focusing on customer outcomes and cross-functional collaboration.
Top Skills: Ai-Powered CommunicationCustomer Success ManagementSaaS
Reposted 12 Days AgoSaved
Remote
Des Moines, IA
Senior level
Senior level
Information Technology • Software
The Manager of Customer Success leads a team to enhance customer engagement, drive retention, manage service adoption, and identify growth opportunities while ensuring customer satisfaction across OSV's service lines.
Top Skills: SalesforceWorkday
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