Top Senior Account Manager (AM) Jobs in Des Moines, IA

Manages field-level service relationships for UMR customers, educating them on benefit plans, wellness resources, administrative updates, escalation processes, and digital tools. Coordinates customer, broker, implementation, operations, and internal service teams to resolve issues, support implementations, analyze service trends, and improve customer satisfaction and retention. Conducts enrollment meetings, wellness fairs, presentations, and customer training while providing reporting and service insights to account leadership.

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Manages strategic customer and distributor accounts, drives sales growth, develops new business, leads the sales process, and maintains customer satisfaction. Responsibilities include forecasting, SAP and CRM documentation, market reporting, ROI calculations, technical product knowledge, mentoring sales professionals, and meeting sales targets. The role involves office and field work, travel with occasional extended stays, and lifting products or displays up to 50 pounds.

Manage and expand a portfolio of emerging growth and mid-market banking and financial services accounts. Build C-level relationships, identify upsell and cross-sell opportunities, develop account plans, propose business solutions, coordinate post-sale implementation, forecast sales, and track pipeline, bookings, and account metrics.

Manage key hospitality accounts, execute account plans, identify growth opportunities, and improve account quality and revenue value. Collaborate cross-functionally to meet client needs, support strategic initiatives, deliver special projects, and evaluate account-based growth data. The role requires customer-facing, hospitality, and procurement or supply chain experience, Excel proficiency, and travel up to 25%.

Serves as the primary operational liaison among producers, carrier partners, and employer groups. Supports new business quoting, implementations, enrollments, renewals, proposal preparation, employee education, carrier administration, and service issue resolution. Maintains broker and client relationships, provides training on carrier products and enrollment tools, coordinates escalations, and supports retention and growth of General Agency business.

Manages service delivery for large commercial insurance accounts, supports producers with renewals and new business, markets and negotiates coverage, prepares proposals, binds policies, reviews contracts, assists with claims, resolves billing issues, and maintains accurate agency management records. Provides client service, technical guidance, and retention support while ensuring licensing and continuing education requirements are met.

Manage enterprise promotional-product accounts by developing sales and account-growth strategies, strengthening client relationships, identifying upselling and renewal opportunities, preparing proposals and presentations, and coordinating merchandising, inventory, quality, and operations activities. The role includes client meetings, CRM management, account planning, issue resolution, product sourcing, SKU rationalization, and continuous improvement. It is fully remote within the United States and requires at least five years of promotional-products experience.

Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor adoption and call quality, identify churn risks, recover at-risk accounts, forecast renewals, and grow accounts through relevant workflows and integrations. Partner with product and engineering to resolve recurring customer issues, while serving US and Canadian business owners and providing feedback to the London team.

Manage and expand a portfolio of State, Local, and Higher Education accounts across North America. Drive software license expansion, cross-sell products, manage high-value pipelines, conduct account reviews, build executive relationships, and achieve sales quotas. Partner with solution engineers and internal teams to develop tailored solutions, navigate public-sector procurement, analyze market and competitive intelligence, and identify strategic growth opportunities.

Manages a portfolio of employee benefits clients, serving as the primary contact and coordinating service requests, renewals, carrier proposals, compliance, billing audits, enrollment materials, and carrier transitions. Supports producers with new and renewal business, analyzes plan options, conducts open enrollment presentations, maintains agency records, and advises clients on benefits regulations. Requires an active Life and Health license, five years of employee benefits account management experience, and proficiency with Microsoft Office.

Own strategic technology and advisory partner relationships across North America. Build joint business plans, drive partner-sourced pipeline and revenue, enable partner and sales teams, execute joint go-to-market programs, and support scalable partner operations. Collaborate with Sales, Marketing, Product, and Partner Solutions on co-selling, integrations, value propositions, and partner-led growth.

Own commercial customer accounts across the full sales lifecycle, including renewals, upsells, cross-sells, prospecting, forecasting, retention, and expansion. Build executive relationships, conduct software demonstrations, identify growth opportunities, manage churn risks, and exceed revenue quotas. Collaborate with Customer Success, Product, Support, and Sales Engineering teams to resolve issues and close opportunities within the SMB segment.

Own strategic relationships with a portfolio of family law firms, advising owners and managing partners on growth, marketing performance, pricing, intake, operations, capacity, and hiring. Lead alignment calls and business reviews, maintain strategic roadmaps, monitor acquisition and conversion metrics, identify expansion and churn risks, approve client deliverables, and coordinate project managers and channel specialists.

Drive growth of Iron Mountain’s Asset Lifecycle Management business by developing strategic global OEM accounts. Build executive relationships, create account plans, lead quarterly business reviews, and expand recovery, reuse, and trade-in programs. Coordinate hardware collection, repair, reintegration, product lifecycle management, reverse logistics, and supply chain stakeholders while demonstrating cost reductions and sustainability returns.

Manages commercial insurance accounts by designing coverage programs, preparing proposals and applications, coordinating renewals and remarketing, advising clients on coverage and audits, supporting producers, resolving issues, maintaining carrier relationships, and pursuing referrals. Provides mentoring to customer service representatives while ensuring accurate, timely transaction processing and compliance with agency standards.

Manages strategic relationships with WinField United member-owners and customers across Western Kansas. Develops account plans, aligns internal and manufacturer resources, drives adoption of agricultural products and services, delivers customer solutions, grows existing business, tracks performance, and communicates strategy to senior customer and company leaders. The role requires significant agricultural expertise, frequent stakeholder coordination, CRM usage, and travel up to 50%.

Own a portfolio of strategic partner accounts, driving revenue, gross margin, retention, and long-term growth. Analyze campaign and performance data, identify monetization opportunities, negotiate pricing and budgets, lead business reviews, and expand partnerships across financial services and consumer categories. Collaborate with paid media, editorial, product, and operations teams while maintaining reporting, documentation, and account workflows.

Develops sales channels, territory plans, customer relationships, and distribution programs for Graco’s industrial products. Analyzes markets, competitors, and performance metrics; collaborates with marketing, product, and operations teams; supports product launches; trains sales staff and channel partners; manages supplier relationships and demonstration equipment; and conducts customer site visits.

Manage and grow strategic retail accounts by building buyer relationships, executing joint business plans, expanding distribution, managing promotions and trade spend, forecasting sales, and coordinating cross-functionally to drive profitable growth and improve on-shelf velocity.

Manage strategic North American enterprise accounts as the primary customer contact. Drive renewals, expansion, upselling, cross-selling, revenue growth, retention, and customer satisfaction. Maintain forecasts and CRM records, negotiate contracts, identify churn risks, and build relationships with decision-makers. Collaborate with Customer Success, Support, Product, Marketing, Legal, Finance, Solution Engineering, and Professional Services teams to deliver tailored solutions and communicate customer feedback.

Manage strategic healthcare IDN accounts by developing commercial strategies, growing profitable sales, launching products, and building relationships with corporate decision-makers and clinical leaders. Lead business reviews, monitor market and competitive trends, coordinate with sales, marketing, service, and supply chain teams, provide clinical product education, maintain Salesforce account plans and forecasts, and support key projects. The role requires extensive medical and capital equipment sales experience and at least 50% travel.

Manages and grows strategic customer accounts while driving new business, revenue, margin, and market-share growth in the envelope manufacturing industry. Develops sales plans, presentations, proposals, forecasts, and upsell opportunities; maintains customer relationships; provides product and pricing guidance; and coordinates with production, estimating, scheduling, and customer service teams to ensure successful delivery.

Manage enterprise AEC accounts by developing customer relationships, identifying growth opportunities, leading account strategies, and driving sales of Esri GIS technology. Responsibilities include prospecting, executive engagement, presenting at industry events, understanding customer budgets and procurement cycles, articulating technology value, negotiating, and collaborating with internal teams and partners to meet revenue goals.