Top Tech Jobs & Startup Jobs in Des Moines, IA

Lead product roadmap and strategy for a new F2P mobile+PC title in pre-production. Drive F2P systems, monetization, live ops, and cross-functional pods; set priorities, evaluate opportunities, integrate emerging tech (including generative AI), and shape product culture from concept through live operations.

Sell and service eyewear products by managing existing accounts and developing new business. Build customer relationships, represent the product line, collaborate with internal teams, use sales automation to track activities, and meet revenue quotas. Travel frequently to cover assigned territory and ensure service levels.

Provide timely, accurate customer support across phone, in-person, and online channels. Research and resolve routine to complex inquiries (orders, eligibility, payments, shipping, prescriptions), document interactions, escalate systemic issues, support sales or claims as needed, and maintain current product, policy, and process knowledge. May perform QA testing and attend occasional events or travel.

Provide timely, accurate customer support across phone, email, and in-person channels. Research and resolve routine to complex inquiries, document outcomes, escalate trends, maintain LOB standards, and assist with order, eligibility, payment, and claims processes. May attend events or travel occasionally.

Develop and maintain high-quality Android apps: write clean code, implement unit/UI tests, support full app lifecycle, debug and optimize performance, collaborate with product team, and improve legacy apps while ensuring quality standards.

Lead and support the Closing team to ensure timely, compliant mortgage closings. Manage pipelines and rush requests, train staff, implement workflows and guidelines, produce management reports, monitor defects, liaise with branches and delivery teams, and drive process improvements.

Lead design and development of full-stack, scalable services and custom lab software for a high-throughput laboratory. Build CI/CD pipelines (GitLab), unit tests, and AWS-based infrastructure; optimize performance, troubleshoot and perform root-cause analysis; mentor engineers and collaborate with product, designers, and end-users. Occasional on-site lab visits.

The Program Manager will lead cross-functional programs in product development, ensuring compliance with regulatory requirements and stakeholder alignment, while driving execution of associated projects and managing risks.

Perform manual and automated accessibility audits across React-based products, test with assistive technologies, evaluate against Section 508 and WCAG 2.1/2.2, write reproducible accessibility bug reports, partner with product/design/engineering to remediate and validate fixes, author VPATs and conformance reports, define accessibility acceptance criteria and QA processes, and use AI-enabled tools to improve testing efficiency.

Operate and optimize Keeper's cloud databases across dev, QA and production. Manage MySQL on AWS (RDS), ensure high availability, performance tuning, backups, replication, disaster recovery, schema change control with IaC tools, monitoring, incident response, automation, and participate in 24/7 on-call rotation while collaborating with engineering and DevOps teams.

Lead and execute customer lifecycle marketing across onboarding, adoption, retention and expansion globally. Build and manage a small team, run omni-channel campaigns (email, ABM, paid social, events), drive advocacy programs, enable regionally localized initiatives, and measure/report engagement, adoption and revenue expansion outcomes.

Execute customer onboarding from paid sign-up through activation, early milestones, and renewal. Run kickoff calls, follow and improve playbooks, manage a small portfolio of accounts, spot and remediate churn signals, and ensure proactive communication between Sales and delivery.

Develop, customize, and support Plaza's loan origination platform and integrations. Perform coding, debugging, unit testing, documentation, and architect high-availability services. Collaborate with team, follow DevOps practices, and support application enhancements and maintenance.

Lead data product strategy and execution for analytics deliverables (dashboards, pipelines, reports). Prioritize with stakeholders, translate needs into requirements, work hands-on with SQL and Python, monitor pipelines, and measure clinical, operational, and financial impact.

Serve as primary liaison between customers and RectorSeal, handling inbound calls, tickets, and chats to resolve order/shipment issues, update accounts, document interactions, and support sales teams while ensuring high customer satisfaction.