Top Tech Jobs & Startup Jobs in Des Moines, IA

Provide exceptional customer support via email, chat, and phone; own issues end-to-end including diagnosis, resolution, and escalation; recreate and troubleshoot scenarios in test environments; deliver tailored solutions and meet productivity, satisfaction, and reliability goals.

Work directly with leadership to drive high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Lead projects end-to-end, build teams and processes, research markets and opportunities, and implement operational improvements to deliver measurable business outcomes.

Manage and support EDI integrations and trading partner setups, map transactions between EDI and Epicor Kinetic, troubleshoot integration and data issues, and maintain proactive customer communication while collaborating with internal teams to implement and support integrations.

Build and scale payroll onboarding and support for Arketa Payroll. Guide customers through setup and migrations, troubleshoot payroll/tax/product issues, create documentation and help center content, and share feedback with Product and Engineering to improve the payroll experience.

Work with stakeholders to gather and document business and functional requirements for Salesforce Marketing Cloud. Support implementations (customer journeys, email campaigns, segmentation), manage SIT and UAT, create test cases, track defects, and produce reports/dashboards. Facilitate workshops, monitor project progress, recommend process improvements, and prepare documentation and training for deployment and post-production support.

Design, build, and maintain MCP servers, internal APIs, lightweight Streamlit apps, and automated Python workflows. Ensure deterministic LLM integrations, enforce SOPs and coding standards, collaborate cross-functionally, and own projects end-to-end from architecture through deployment and maintenance.

Build and maintain MCP servers, internal APIs, lightweight Streamlit apps, stateful applications, and automated Python workflows to expose and orchestrate data platform and enterprise systems for internal tools and AI workflows.

Lead and coordinate Advocate Health's Administrative Fellowship Program, managing recruitment, onboarding, budgets, scheduling, events, mentorship, rotations, and program evaluation. Partner with executive sponsors, Talent Acquisition, and regional stakeholders to ensure program quality, consistency, and alignment with organizational priorities while driving deliverables and continuous improvement.

Perform advanced data extraction and statistical analysis using SQL, SAS, R or Python; develop reports, KPIs, and dashboards; mentor team members; communicate findings to business partners and support operational decision-making.

Own and evolve revenue systems (Salesforce, CPQ), build and govern the enterprise data platform, drive systems integration and AI enablement, manage HRIS and vendor relationships, and lead a cross-functional team supporting Finance, HR, Sales, Operations, and Customer Success.

Lead complex commercial underwriting quality audits, analyze findings and trends, present recommendations to leadership, drive calibration and corrective actions, mentor QA staff, and support development of QA processes, reporting, and system enhancements to improve underwriting consistency and operations.