Top Tech Jobs & Startup Jobs in Des Moines, IA

Manage end-to-end onboarding and ongoing account support for commercial and industrial customers in demand-response energy programs. Serve as primary customer contact, coordinate cross-functional teams, drive timely market entry, maintain accurate records, and support sales to grow customer relationships and revenue.

Provide escalated technical support for Ping Identity products on a shifted follow-the-sun schedule. Troubleshoot customer issues, manage case escalations and queue during weekend shifts, reproduce problems, collaborate with Engineering/SRE/Product teams, handle phone/alert responses, and document bugs and remediation while following ISO27001/9001 and security incident processes.

Support budgeting, forecasting, and variance analysis across clinics. Build financial models and dashboards, analyze provider and clinic economics, partner with Data Analytics and cross-functional teams, present insights to leadership, and improve reporting processes.

Resolve escalated technical issues from frontline support for a SaaS product, provide direct customer solutions, and act as Voice of the Customer to Product and Engineering. Create documentation and troubleshooting resources, work with APIs/JSON/SQL/TCP-IP and issue trackers, and collaborate across teams to improve systems and reduce engineering load.

Lead design and delivery of scalable, production-grade AI/ML applications embedding LLMs, agents, and automation into developer workflows. Architect agent systems, RAG pipelines, MCP-backed APIs, vector DB integrations, prompt strategies, testing and observability, and MLOps. Drive adoption, governance, KPIs, and a Center of Excellence while collaborating on front-end components (React/TypeScript).

Lead design and delivery of production-grade AI/ML systems embedding LLMs and agentic workflows into developer tooling. Architect agents, RAG pipelines, vector DBs, MCP-backed APIs, observability, MLOps, and front-end integrations to drive AI-native engineering practices and adoption.

Sell company print products and services across an assigned Southeast territory from lead generation through close. Develop annual selling plans, build qualified lead databases, create proposals/RFP responses, manage accounts, and maintain sales records in Salesforce.com. Interface with customer decision makers, resolve order issues, and collaborate with sales and production teams to meet revenue and account goals.

Lead global social media and community strategy, execute multi-platform content and reporting, activate internal and external thought leaders, engage niche communities, leverage AI tools for workflows and creative, collaborate with Brand, Demand Gen, and Sales to grow share of voice and brand sentiment.

Own the LiveKit Inference product: set vision and roadmap, decide which models/providers to offer, ship a default model gateway, optimize for cost/latency/quality, engage customers and data, and grow revenue by consolidating model spend onto LiveKit.

Manage prepaid expense amortization, record GL transactions (accruals, intercompany, allocations), perform month-end/quarterly/year-end close, prepare balance sheet reconciliations, support audits and M&A integrations, implement accounting process improvements, and collaborate with stakeholders to ensure accurate financial reporting.