Top Senior Level IT Support & Helpdesk Jobs in Dallas-Fort Worth, TX

As a Sr. Advisor in IT Supplier Management Office, drive service outcomes by managing IT processes like PO processing, asset management, and operational reporting, enhancing efficiency using data-driven decisions.

Responsible for leading global IT infrastructure and operations, developing strategies, managing teams, ensuring security, and optimizing cloud and network services.

The Senior Systems Administrator will manage Relativity databases, consult on system requirements, design systems, oversee projects, prepare documentation, and organize user training. Requires significant experience in Relativity and IT environments.

The Google Workspace Administrator will manage and integrate Google Workspace environments, support M&A efforts, and collaborate on security and identity management processes, while automating tasks through scripting.

The role involves providing operational and technical support for Microsoft 365 and SaaS applications, troubleshooting issues, managing incidents, and enhancing user productivity.

Designs and administers platforms, supports Azure Virtual Desktop configurations, monitors health and performance, and collaborates with cross-functional teams.

The Application Support Manager leads a technical support team for Citi's Instant Payments application, focusing on operational stability, system performance, incident management, and team mentoring.

The Associate Director of IT Governance oversees workforce strategies, governance frameworks, and compliance, collaborating with stakeholders to align workforce planning with business goals and regulatory needs.

Provide advanced support for enterprise applications (Salesforce), diagnose and resolve complex incidents, fulfill service requests, create user stories/defects, update knowledge base, perform after-hours production changes, and mentor/train junior staff while participating in continuous improvement.

Administer Adobe Creative Cloud licensing, Admin Console, and user provisioning. Provide day-to-day support and troubleshooting for Creative Cloud apps. Support Microsoft Copilot and Power Platform administration, governance, and user enablement. Partner with security/compliance on generative AI and content protection policies, manage deployments and identity integration, monitor service health, create runbooks and documentation, and deliver training and support.