Top Operations & Support Jobs in Dallas-Fort Worth, TX

Provide frontline technical support for API integrations and payments: own and resolve inbound tickets, triage and escalate appropriately, meet SLAs, document runbooks, monitor trends, and communicate clear technical guidance to clients while helping build support processes.

Lead application support and business analysis for assigned banking systems: elicit stakeholder needs, document requirements, evaluate enhancements, manage reporting, support daily operations, maintain disaster recovery, and participate in/upgrades and integrations.

Drive commercial deals from contracting request to signature across SaaS, services, and hybrid agreements. Prepare and tailor contracts using templates, manage redlines and escalations, coordinate Sales, Legal, Finance, and Security, and improve contracting playbooks, routing rules, and AI-enabled workflows to reduce friction and speed execution.

The Business Systems Analyst serves as a liaison between business teams and the Business Systems team, translating business needs into system requirements and facilitating process improvements in clinical research operations.

As a Capacity Planning Manager, you will forecast workloads, analyze data, optimize capacity plans, and collaborate with department leaders to support customer satisfaction and operational efficiency.

Support workforce management operations by forecasting, monitoring real-time performance, creating and adjusting schedules, maintaining records, resolving software/hardware issues (SCCM, PCLS), generating reports, liaising with vendors and site leadership, and providing training and documentation to improve staffing and service levels.

As a CPQ Administrator, you'll optimize and oversee the Quote-to-Order processes globally, ensuring accuracy and compliance while collaborating with cross-functional teams.

Manage procurement and vendor relationships for VIP programs, oversee budgets and financial reconciliation, negotiate contracts, maintain purchase and invoice records, ensure compliance, and drive process improvements to enhance operational efficiency for VIP operations.

The VP of Operations will lead Business Operations, Data, and AI Transformation, driving operational excellence and scalable infrastructure to support hypergrowth at Torq, focusing on data-driven culture and AI integration.

The Director of Hardware Partnerships will build and scale partnerships, innovate product integrations, and lead cross-functional collaboration to enhance Oura's hardware ecosystem and member engagement.