Top Operations & Support Jobs in Dallas-Fort Worth, TX

Filmhub invites you to propose your dream job in the film and TV distribution industry, highlighting your skills and vision for making a difference.

Act as a technical liaison between customers, Customer Success, and Engineering to triage and resolve technical issues via Zendesk/JIRA/calls. Handle incidents (including on-call), translate customer feedback into engineering actions, develop reusable solutions, identify and escalate bugs, and collaborate cross-functionally to mitigate site event incidents.

This position invites individuals to join Upstream USA's talent community for prospective future roles in various teams focused on improving contraceptive care and access.

Provide first-line end-user technical support for hardware, software, and collaboration tools in a hybrid environment. Troubleshoot Microsoft 365 apps, manage user provisioning and licenses in Entra and Defender, support onboarding/offboarding, maintain IT documentation, assist with onsite workstation and conference room setups, coordinate with vendors, monitor support queues, and deliver user training for productivity tools.

Join a talent community for managed services and office operations roles. Opportunities likely span managed services delivery, office administration, facilities coordination, vendor management, and general operational support.

Lead and build Sparrows revenue operations function across the customer lifecycle. Own forecasting, reporting, analytics, pricing, quota setting, deal desk, commissions, and sales tech stack automation. Partner cross-functionally with Sales, Product, Account Management, Customer Experience, and Marketing to drive revenue growth, retention, and operational efficiencies tied to OKRs and KPIs.

Provide frontline technical support for API integrations and payments: own and resolve inbound tickets, triage and escalate appropriately, meet SLAs, document runbooks, monitor trends, and communicate clear technical guidance to clients while helping build support processes.

Lead application support and business analysis for assigned banking systems: elicit stakeholder needs, document requirements, evaluate enhancements, manage reporting, support daily operations, maintain disaster recovery, and participate in/upgrades and integrations.

Drive commercial deals from contracting request to signature across SaaS, services, and hybrid agreements. Prepare and tailor contracts using templates, manage redlines and escalations, coordinate Sales, Legal, Finance, and Security, and improve contracting playbooks, routing rules, and AI-enabled workflows to reduce friction and speed execution.

The Business Systems Analyst serves as a liaison between business teams and the Business Systems team, translating business needs into system requirements and facilitating process improvements in clinical research operations.