Top Healthtech Jobs in Dallas-Fort Worth, TX

Lead pre-sales solution design for large self-funded employer benefits clients. Analyze populations and savings projections, configure plan-design and engagement levers, assess carrier and TPA implementation constraints, present recommendations, and coordinate handoffs to Client Success. Partner closely with Sales, Product, Clinical Affairs, Operations, and Client Success while translating market feedback into implementation guides, technical requirements, and roadmap priorities.

Lead client implementations of Carefeed’s Referral Management module for skilled nursing and post-acute care organizations. Assess referral, authorization, intake, documentation, and concurrent-review workflows; configure solutions; train cross-functional client teams; manage milestones through go-live; develop implementation resources; and partner with Product, Client Experience, and Support. The role requires extensive skilled nursing operations expertise, payer coordination knowledge, and the ability to translate clinical and operational processes into effective technology workflows.

Develop production software using AI-first engineering practices. Translate requirements into prompts, implementation plans, and acceptance criteria; generate and validate AI-assisted code; identify hallucinations, security issues, and logic gaps; create automated tests; and ensure architecture, performance, documentation, and production readiness. Build reusable prompt workflows, collaborate with product and technical teams, document decisions, and guide engineers in adopting AI-native development practices.

The Senior Customer Experience Manager defines, governs, and measures the end-to-end customer experience. The role leads quantitative and qualitative research, coaches internal and external resources, analyzes complex customer and business data, influences stakeholders, and applies insights to strategic and operational challenges. Success requires strong marketing research experience, customer experience measurement expertise, analytical ability, business influence, and proficiency with Excel, PowerPoint, and Power BI. Healthcare and SaaS experience are preferred.

Owns IT infrastructure, endpoint management, identity and access, security, compliance, vendor relationships, and employee support across corporate and clinical teams. The role designs scalable systems, resolves hardware and software issues, manages provisioning and deprovisioning, develops IT policies and documentation, supports HIPAA and SOC 2 compliance, and maintains disaster recovery and cybersecurity response practices. Periodic travel to regional offices is required.

Provide first-line customer and technical support for MDCalc products. Manage support tickets from intake through resolution, troubleshoot light technical issues, escalate complex problems to engineering, and follow up with users. Identify recurring issues, maintain documentation and knowledge-base content, improve support processes, monitor support metrics, and communicate product risks and updates to internal teams.

Own and improve Clipboard’s internal operations tooling ecosystem, including workflows, integrations, automations, support platforms, and AI-driven systems. Translate operational needs into technical solutions, partner with engineering, troubleshoot production issues, improve system reliability, and execute tooling initiatives that increase operational efficiency and scalability.