Top Cybersecurity & IT Jobs

As a Major Incident - Technology Support III, you will manage production application flows, troubleshoot and resolve service interruptions, lead incident management communications, and improve operational performance while collaborating with multiple technical teams to ensure a seamless user experience.

As an Intermediate Support Engineer, you will provide technical support to US Federal agencies and collaborate with various teams to enhance GitLab’s features and documentation. You will troubleshoot customer issues, contribute to the source code, and improve support processes.

As a Support Engineer at GitLab, you will provide technical support to customers, collaborate with various teams to resolve issues, and contribute to the development of product features and documentation, ensuring a seamless customer experience.

As a Trading Systems Analyst, you will monitor and investigate trading behavior, maintain and audit system algorithms, analyze system metrics, and collaborate with engineers to enhance trading systems. You'll also create and update Tableau dashboards to improve data visualization. The role encourages creativity and teamwork.

The Senior Technical Support Engineer resolves technical issues for customers related to the ServiceNow platform, using various communication methods. They troubleshoot problems, explain solutions, and collaborate with other teams as needed while striving to ensure a positive customer experience.

As an IT Support Engineer at Peloton, you'll provide IT support across North America, handling OS deployment for Mac, Windows, and Linux, troubleshooting LAN issues, performing systems administration, and mentoring junior technicians. Your role prioritizes customer satisfaction and requires a diverse skill set in hardware, software, and networking disciplines.

As a Support Engineer - Tier 1, you will diagnose and resolve customer issues, enhance support processes, and collaborate with other teams to improve the customer experience. You should be customer-centric with strong communication skills and have a background in QA/Automation testing as well as proficiency in web technologies.

The Technology Support Lead will oversee the stability and performance of production services, manage change processes, coordinate with stakeholders for process improvements, and lead audits, while driving enhancements within a large-scale technology environment using Service Now and other tools.

As a Support Engineer at Qualtrics, you will identify trends and build automation solutions to reduce support efforts. You will enhance monitoring systems, improve service visibility, and collaborate effectively across teams to ensure operational excellence and customer satisfaction.

The Technology Support Lead will manage operational stability and performance of production services, troubleshoot issues, ensure seamless user experience, and lead incident management. This role involves collaborating with technologists for efficient service delivery and reviewing efficiency improvements within a financial data warehouse environment.

The Technical Support Engineer will be responsible for solving complex technical issues, assisting customers through various channels, and learning about Cloudflare's products and internet technologies. They will troubleshoot network issues, utilize command-line tools, and work with web servers while also communicating customer needs to the company.

The Platform Support Engineer ensures the performance and reliability of Trumid's trading platform by managing incidents, supporting clients, and maintaining various environments. Responsibilities include incident resolution, system health monitoring, and enhancing platform capabilities through innovation and collaboration with technical teams.

The Senior Technical Support Engineer II resolves customer support requests related to payment issues, assists with application functionality, manages internal training materials, drafts SQL reports, and oversees data management tasks, ensuring effective service delivery to clients.

As a Technology Support III member, you will ensure the operational stability and performance of production applications, troubleshoot issues, conduct root cause analysis, and drive permanent resolutions to enhance user experience. You will also monitor systems and collaborate with multiple teams to resolve technical challenges.

The Support Engineer II at OpenX will provide technical support and solutions for both internal teams and external partners using the OpenX Exchange, DSP Connection, and OpenAudience Platform. Responsibilities include managing support cases, writing SQL queries for custom reports, conducting data analysis, building efficiency tools, and maintaining the knowledge base for known issues.

This role provides level 1 and basic level 2 technical support for technology products and applications. Responsibilities include troubleshooting hardware and software issues, documenting service requests, maintaining computer systems, and supporting disaster recovery processes. This role interacts with vendors and may require alternate scheduling.

The Technical Support Engineer at Motorola Solutions is responsible for providing 24/7 technical support for the WAVE Platform, ensuring uptime and availability of critical services. Responsibilities include monitoring system performance, troubleshooting cross-platform issues, handling customer inquiries, and documenting knowledge for continuous improvement. Candidates should have strong communication skills and experience in DevOps, support, or product deployment.