Top Customer Success Jobs
The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.
As a Customer Success Manager at HiBob, you will manage a portfolio of 50-80 accounts, focusing on client adoption and usage, while building strong relationships and providing solutions to help clients meet their business goals. You will also analyze data to protect revenue streams and improve client health, working closely with internal teams as a customer advocate.
The Deal Desk Specialist will support sales operations and customer support by managing order processes and ensuring a seamless experience for clients. Responsibilities include multitasking, project management, and collaborating with multinational teams while utilizing Salesforce. Strong communication skills and attention to detail are essential.
Featured Jobs
Exciting opportunity for professionals with B2B deal desk or sales operations experience to work in a SaaS-based product within a global team. Responsibilities include supporting sales and customer success teams, ensuring compliance with policies, maintaining data accuracy, driving process improvements, and collaborating with stakeholders.
Looking for an experienced, energetic, and positive Customer Success Manager with great interpersonal skills and a strong bias towards excellent client service. Must be analytical, organized, and have experience in customer success in a tech/SaaS-based business.
The FinOps Specialist manages data analysis for financial operations, creates reports and dashboards, optimizes financial systems integration, identifies process improvements, and performs ad-hoc financial analysis to support business objectives.
The Head of Customer Success Operations will lead and optimize the Customer Success function, develop operational strategies, implement processes and tools to enhance customer satisfaction and retention, and manage a team of operations professionals.
Looking for a VP Customer Success to lead a world-class Customer Success Management team focused on customer retention and satisfaction. Must have proven experience in Customer Success, Account Management, or similar roles within a SaaS company. Requires at least 5 years of leadership experience and a deep commitment to delivering exceptional customer experiences.
Customer Experience Specialist responsible for ensuring positive interactions with customers, troubleshooting issues, and collaborating with internal teams for product improvement. Focus on delivering superior customer experience and driving case deflection through AI chatbot training.
Seeking a CS Ops Manager with a deep understanding of AI platforms and services for customer-facing teams. Responsible for identifying growth opportunities, assessing AI solutions, and enhancing day-to-day operations of the customer success department.
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