Top Customer Success Jobs

The Principal CSM develops relationships with executive customers, ensuring value realization from Atlassian solutions, guiding engagement strategies, and mitigating churn.

The Principal Customer Success Manager at Atlassian will guide customers in product adoption, develop success plans, mitigate churn, and collaborate internally to enhance customer experience.

The Sr. Partner Solutions Architect will help grow channel partners, provide technical expertise, and develop strategies for ITSM success within Atlassian’s ecosystem.

The role focuses on collaborating with channel partners to enhance their ITSM capabilities while providing technical expertise, account strategies, and enablement workshops to drive sales success.

The Partner Enablement Readiness Manager develops and executes enablement strategies for partners, ensuring successful adoption and measurable impact that aligns with business goals.

As a Senior Technical CSM, you will drive AI adoption, manage enterprise clients, and lead customer-centric technical solutions while ensuring process improvement.

The Principal Value Advisor will manage strategic value engagements, analyze customer data, build relationships, and develop compelling presentations to drive customer success in the DACH region.

As a Principal Value Advisor, you will shape strategic value engagements with customers, driving innovation and crafting tailored solutions that enhance customer success with Atlassian products.

The role involves leading technical engagements, advocating for solutions, understanding customers' pain points, and driving business outcomes in a pre-sales environment with enterprise clients.

The role involves partnering with sales teams to engage with enterprise customers, providing pre-sales support, conducting product demonstrations, and driving long-term relationships at executive levels.