The Senior Customer Success Manager will develop strategic success plans for customers, ensuring value through VelocityEHS solutions, driving user adoption and retention, and fostering impactful customer relationships. This role involves collaborating with cross-functional teams to optimize customer experience and participating in go-to-market initiatives.

As a Senior Customer Success Manager at VelocityEHS, you will be responsible for developing strategic success plans, driving customer adoption and satisfaction, collaborating internally and externally, and ensuring that customers achieve their Environmental, Health, and Safety (EHS) and Environmental, Social, and Governance (ESG) goals through the use of our software solutions.