Top Customer Success Jobs
The Contract Renewal Specialist will oversee the renewal process for contracts and subscriptions, ensuring timely completion and maximizing renewal rates. Responsibilities include client communication, customer retention through relationship building, data analysis for risk identification, negotiation of terms, and collaboration across teams.
The Credit Management & Cash Collection Specialist will collaborate with various internal teams and external stakeholders to manage credit applications, cash collections, and invoice disputes. They will drive cash forecasting, KPI reporting and ensure a smooth onboarding process for partners while resolving customer inquiries and supporting data accuracy.
The Client Director at Nexthink is responsible for leading client relationships, ensuring customer satisfaction, and driving the adoption of digital employee experience management solutions. This role involves working closely with IT leaders to understand their needs and challenges, providing insights, and facilitating digital transformation within organizations.
As a Client Director, you will be responsible for leading client relationships, driving satisfaction and retention, and ensuring successful implementation of Nexthink's solutions. You will work closely with IT teams to enhance the digital employee experience, leveraging real-time analytics and automation to improve productivity and efficiency.
The Customer Success Manager at Nexthink will enhance customer engagement and ensure the value realization of their digital employee experience platform. This role involves executing customer success plans, building executive relationships, identifying upsell opportunities, and collaborating with multiple teams to improve customer outcomes in the EMEA region.
The Client Director is responsible for managing renewals and upsells within assigned accounts, overseeing executive relationships, leading virtual teams, and developing strategic solutions to enhance client experiences. The role focuses on relationship management with a goal to achieve financial targets and create exceptional customer service.
The Customer Success Manager for Southern Europe will oversee a portfolio of strategic customers, focusing on driving customer retention and growth. They will implement customer success plans, build relationships with key stakeholders, track value, identify upsell opportunities, and ensure customer satisfaction throughout the entire lifecycle.
The Senior Customer Success Manager at Nexthink will oversee a portfolio of strategic customers- driving adoption of digital employee experience solutions, managing customer relations, and ensuring renewal through value tracking and collaboration with various teams. They will identify upsell opportunities and act as a trusted advisor throughout the customer lifecycle.
The Senior Customer Success Manager will guide strategic customers through their digital employee experience maturity journey, ensuring adoption and retention through comprehensive success plans. Responsibilities include relationship building, issue management, value tracking, conducting workshops, and providing feedback to internal teams.
The Customer Success Manager will support growth and retention for Nexthink's strategic customers in the Middle East, focusing on guiding them through their Digital Employee Experience maturity journey. Responsibilities include executing customer success plans, driving product adoption, identifying upsell opportunities, collaborating with various teams, and hosting workshops and business reviews.
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