Top Customer Success Jobs

Handle level 1 and level 2 technical support requests for Nexthink solutions, involving troubleshooting, communication with stakeholders, and knowledge base management.

The Senior Professional Services Consultant will analyze customers' datasets to provide operational insights, maintain application functionality, and collaborate with various teams to deliver value through Nexthink solutions.

The Professional Services Consultant engages with customers to implement and optimize Nexthink software, ensuring technical excellence and customer satisfaction through consultative support and education.

As a Support Account Manager, you'll manage Federal customers, providing L2/L3 support and ensuring customer success through effective troubleshooting and project follow-ups.

The role involves analyzing customer data, solving end-user computing issues, providing actionable insights, supporting customer initiatives, and ensuring healthy product operations with an emphasis on collaboration and technical problem-solving.

As an IT Support Expert, you will leverage your IT support experience to guide product teams, envision IT service delivery in an AI-driven world, and supervise AI agents.

The IT Support Expert will innovate IT support using AI, guide product teams, lead IT services transformation, and enhance employee productivity.

The Product Support Engineer provides level 1 and 2 technical support for Nexthink solutions, troubleshooting issues, managing technical configurations, and enhancing the knowledge base. Responsibilities include customer guidance and project management for issue resolution.

The Service Delivery Manager leads technical service delivery for MSP customers, ensuring alignment with customer success and managing project execution.

The Product Support Engineer provides technical support for Nexthink solutions, manages customer inquiries, and collaborates with teams to resolve issues.