Top Customer Success Jobs
As a Retail Collections Specialist II at Chase in Columbus, OH, you will handle inbound and outbound calls to collect on overdrawn or past due accounts. This role requires strong communication, negotiation, and decision-making skills in a fast-paced call center environment. Minimum 2 years of customer interaction experience and high school diploma or GED required.
As a Client Service Senior Associate, you will manage multiple client relationships, provide support for treasury and cash management products, resolve client requests, and develop long-term client relationships. Responsibilities include leading clients autonomously, conducting annual relationship reviews, and identifying opportunities for service improvements. Required qualifications include knowledge of Treasury Services, Data Analytics, Project Management, and 3+ years of client-facing work experience.
As a KYC Middle Office Associate, manage KYC renewals and remediation activities for the Markets and Platform Services LOB. Collaborate with internal teams, ensure compliance with AML standards, and drive process improvements. Represent J.P. Morgan as a client-focused expert in the financial industry.
Featured Jobs
Lead a team of Client Onboarding professionals within the Commercial Bank, responsible for implementing Treasury Products and Services. Manage team strategy, partner with internal functions, improve implementation processes, and ensure client satisfaction. Develop internal initiatives and oversee employee adherence to policies and procedures.
Provide support to internal and external clients on trade-related transactions, conduct research and analysis to respond to inquiries, ensure timely resolution of issues, analyze client behavior for service efficiencies, adhere to risk policies and educate clients on changes, maintain relationships with clients and internal service providers, ensure client satisfaction and service level agreements are met or exceeded.
As a Collection Specialist I at Chase, you will take inbound and outbound calls to collect on overdrawn or past due accounts, demonstrating excellent communication and negotiation skills. You will work in a metrics-driven environment, navigating multiple technologies, and treating customers with respect and empathy. A minimum of 1 year of customer interaction experience and a high school diploma are required.
Join Chase as a Call Center Fraud Specialist and play a key role in maintaining profitability. Responsibilities include customer interaction, communication, and navigating multiple technologies in a fast-paced environment. Must have 1 year of customer support experience and be comfortable working with computers.
Support and report data for global Client Relationship Managers, produce dashboards and reports, provide support across the client lifecycle, and ensure daily file loads are processed. Must have client-facing experience, work to deadlines, and possess excellent communication and presentation skills.
As a Customer Service Analyst in JP Morgan Workplace solutions, provide excellent customer service in Finnish via email and phone, escalate issues, interact with internal teams, deliver training, maintain contact with customers, and identify areas for improvement.
As a Customer Service Analyst in JP Morgan Workplace solutions, you will provide excellent customer service in Czech via email and phone, escalate issues, interact with various teams, provide training, maintain customer contact, and identify areas for improvement.
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