Client Service Analyst

Job Description
Global Index Research Group - Analyst:
Global Index Research Group profile
J.P. Morgan's Global Index Research is central hub for fixed income indices within the Corporate and Investment bank and is part of the Global Research organization. The group is a leading provider of indices across fixed income with a market leading presence in Emerging Market (EM) and Developed Market (DM) Indices - accounting for over 95% of the market with over $800 billion in assets tracking the various EM index products. Our team provides Client service to their Index clients.
Qualifications
Minimum education and requirements: Bachelor's degree or equivalent in Quantitative Finance or Management in Information Systems and 2 or more years of related work experience in the relevant field in financial services.
Work timing- Late EMEA (2:30pm/4pm)
Essential skills:

• Client service experience and should be able to comprehend client queries.
• Ability to manage complex projects, implementation, & maintenance; largescale system migration and integration; and end-to-end process improvement for enhanced efficiency
• Quantitative and Analytical skills
• Detailed specifications and requirement gathering skills from varied associated teams and partners.
• Excellent communication skills (both written and verbal) and strong teamwork ethic.
• Demonstrate ability to work effectively and independently across different businesses and functional area.
• Ability to work under pressure .
• Strong technical skills in Excel and PowerPoint ( added advantage)
• Should be able to collaborate and communicate effectively with multiple senior stakeholders.
• Comfortable facing off to senior management and Business heads within the firm.
• 2-3 years of experience in Equity Research and Financial modelling
• Advanced Excel and VBA knowledge
• Technical Skill set such as UiPath and Alteryx would be value added

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.