Top Customer Success Jobs
Lead Customer Success Director role in Central Infrastructure Platforms team, overseeing initiatives, driving metrics, and managing customer relationships for large accounts. Develops strategies, coaches teams, and owns success metrics. Supports JPMC as internal customer. Requires 8+ years in customer success, influence in product adoption, team leadership, and cloud expertise.
Join a high-performing team in the Operations department, delivering client service excellence for Custody clients in the Securities Services business. Responsibilities include timely and accurate client support, maintaining strong client relationships, and identifying operational opportunities for improvement. Requires a minimum of 5 years of client-facing operational experience with strong attention to detail and communication skills.
Client Service Analyst responsible for resolving service issues, analyzing client behavior, and ensuring client satisfaction. Fluent in Spanish and has strong data analytic skills. Works with internal and external clients to provide high-level guidance and support.
Featured Jobs
Client Service Manager III role at J.P. Morgan's Corporate & Investment Bank (CIB) focusing on modern client service and client experience. Responsibilities include leveraging data insights, root cause analysis, and collaborating cross-functionally to drive exceptional client service.
Client Service Specialist in the Healthcare PMTS Customer Services department responsible for resolving customer issues related to InstaMed's platform for healthcare and financial transactions, maintaining frequent contact with customers and business partners, managing customer expectations, and ensuring high customer satisfaction.
Client Service Specialist role in Italy with a focus on providing high-quality service to clients in the Private Bank. Responsibilities include executing transactions, monitoring cash balances, resolving client inquiries, and identifying cross-sell opportunities. Requires Bachelor's degree, fluency in Italian and English, and previous experience in a similar role within the Financial services and/or Banking industry.
As a Central Support Associate in Business Banking at Chase, you will be responsible for leading key monitoring activities, adapting processes, and partnering with various departments to drive operational risk practices. Required qualifications include a Bachelor's degree, 5 years of financial services experience, and proficiency in Microsoft Office Suite. Preferred qualifications include experience in controls, audit, risk, legal, or compliance, as well as strong communication and problem-solving skills.
Join the EMEA Private Bank Client Operations team to process KYC and open new accounts for International Private Bank clients. Responsibilities include new account opening requests, reviewing documentation, and advising on KYC/AML policies.
As a Retail Collections Specialist II at Chase in Columbus, OH, you will handle inbound and outbound calls to collect on overdrawn or past due accounts. This role requires strong communication, negotiation, and decision-making skills in a fast-paced call center environment. Minimum 2 years of customer interaction experience and high school diploma or GED required.
As a Client Service Senior Associate, you will manage multiple client relationships, provide support for treasury and cash management products, resolve client requests, and develop long-term client relationships. Responsibilities include leading clients autonomously, conducting annual relationship reviews, and identifying opportunities for service improvements. Required qualifications include knowledge of Treasury Services, Data Analytics, Project Management, and 3+ years of client-facing work experience.
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