Top Customer Success Jobs
As a Fraud Specialist at Chase, you will engage with customers in a call center, providing support and solutions to minimize credit losses. You will communicate effectively, navigate various technologies, and work within regulatory guidelines, all while fostering a supportive environment for customers.
The Presentations Specialist creates and formats documents like pitch-books and proposals primarily using Microsoft Office and design software. Responsibilities include executing daily workflows, leading portions of projects, enhancing client satisfaction, and assisting in staff training, while adhering to confidentiality guidelines.
As an Associate in Client Reporting, you will generate various reports, perform data checks, respond to client queries, collaborate with stakeholders, and drive process improvements. You will focus on ensuring timely and accurate reporting for institutional clients, alongside developing domain expertise and assisting in strategic initiatives.
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The Know Your Customer Senior Associate will support client-facing teams in ensuring compliance of KYC records. Responsibilities include conducting due diligence, verifying client data, and communicating issues to management. The Associate will work on various migration and remediation projects while maintaining confidentiality and quality standards in client service.
As a Fund Servicing Specialist IV, you will process and validate trades, resolve inquiries, and manage escalations. You will work closely with various internal teams and ensure timely resolution of issues while actively participating in team projects. Strong understanding of financial products and risk management is essential.
The Client Data Specialist will implement KYC standards, manage client documentation, verify client data, and ensure compliance with quality standards while interacting with the Middle office. This role requires strong analytical skills and the ability to manage client relationships effectively.
The Business Development Specialist will focus on selling payment solutions to new and existing clients, managing a sales pipeline, communicating with decision-makers, and ensuring customer satisfaction. Key responsibilities include making 40-50 outbound sales calls daily, staying updated on company products, and operating various software platforms to meet client needs.
As a Customer Service Analyst, you will provide excellent client support in Spanish and German, resolve queries, maintain communication throughout ticket lifecycles, and identify areas for service desk improvement. This role emphasizes proactivity, discretion, and a customer-focused mindset.
As a Private Client Experience Specialist, you will deliver exceptional service to clients, supporting Relationship Managers by managing inquiries, facilitating onboarding, and assisting with banking and lending processes. You will leverage product knowledge to deepen client relationships, help prepare presentations, and manage marketing activities to enhance client experiences.
As a Private Client Experience Specialist, you will deliver exceptional client service, support Relationship Managers, manage the onboarding process, assist with loans, and deepen client relationships through effective communication and expertise in banking products.
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