Know Your Customer Associate Senior

Job Description
As a Know Your Customer Senior Associate you will assist the client-facing teams to ensure all client KYC records are compliant with regulatory standards and will ensure high quality and timely completion of all client-level due diligence. As a Senior Associate you will assist in end to end operational activities through the onboarding and renewal process of all clients, and will assist with the drafting and gathering of client documents and verification of client data via publicly available and internal sources at a client level prior to final review by a WKO Reviewer and the client-facing team. This research is performed to ensure a client's KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business.
Responsibilities

• Collection and verification of confidential client data via publicly available and internal sources
• Understand the firm's KYC requirements when completing documentation
• Compare and contrast differences within KYC records, highlight and escalate any discrepancies
• Meet firmwide quality standards
• Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
• Communicating/escalating issues to management when applicable
• Handling and maintenance of confidential client documentation
• Be part of the holistic client review team to follow up on outstanding alignment items within various LOBs and/or GFCC to close loop on the alignment
• Be flexible to work on other migration/remediation projects including Screening resolution, other LOB holistic alignment or Quality Assurance

Qualifications

• Bachelor's Degree and/or Graduate Degree
• 5+ years' experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC , AML and Screening
• Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data
• Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time
• Excellent interpersonal skills necessary to work effectively with colleagues and senior management
• Candidate must have strong written/verbal communication, leadership, solid high volume processing and analytical skills with the ability to work independently on multiple assignments in a deadline driven, regulatory environment
• Demonstrate cross-line of business knowledge of banking systems and products
• Possess strong computer skills: Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.