Top Customer Success Jobs
Lead strategic relationships and partnerships with brands to support Offers & Shopping business, collaborate with cross-functional teams, provide consultative support to brands, build an active pipeline of opportunity, and represent the Offers & Shopping team at events.
As a Collections Specialist II at Chase, you will be responsible for taking inbound and outbound calls to collect on overdrawn or past due accounts. Fluency in Spanish and English is required, along with customer interaction experience and computer skills. This role involves working in a metrics-driven environment to build rapport with customers and find solutions to help them.
The Transaction Processing Specialist will be responsible for managing operational regulatory reporting obligations for the firm, day-to-day supervision of regulatory obligations, developing metrics and dashboards for senior management, and improving processes related to regulatory initiatives.
Featured Jobs
As a Client Service Associate at JP Morgan Chase, you will manage relationships with Commercial Bank clients, provide support for treasury and cash management products, and drive client satisfaction. Responsibilities include leading client relationships, conducting annual reviews, and recommending product solutions. Required qualifications include data analytics, project management, and 3+ years of client-facing experience.
As a Retail Customer Service Account Specialist I at Chase, you will handle inbound calls from checking and savings account customers, demonstrating excellent communication and problem-solving skills. The role requires working in a fast-paced call center environment and providing exceptional customer service while adhering to regulatory practices.
Customer Success Manager in Engineer's Platform & Integrated Experience responsible for driving product adoption, expansion, and retention activities. Develop and maintain strong customer relationships, streamline onboarding, educate customers on products, collect feedback, and implement the customer success playbook.
Join our team as a Trade Support Associate to support the OTC Derivatives Solution desk and Advisor business. Responsibilities include transaction capture, reconciliation, collaboration with various teams, process improvements, and reporting. Required qualifications include knowledge of derivatives products, financial operations, and strong communication and analytical skills. Preferred qualifications include strong technical skills in Excel, with VBA as a plus.
Lead Customer Success Director role in Central Infrastructure Platforms team, overseeing initiatives, driving metrics, and managing customer relationships for large accounts. Develops strategies, coaches teams, and owns success metrics. Supports JPMC as internal customer. Requires 8+ years in customer success, influence in product adoption, team leadership, and cloud expertise.
Join our team as a Senior Accessibility Specialist - Testing responsible for ensuring digital products are accessible to all users, including those with disabilities. Conduct comprehensive accessibility testing, provide recommendations for remediation, and collaborate with cross-functional teams to address accessibility concerns.
As an Omnichannel Client Service Analyst in Payments at JPMorgan Chase & Co., you will work on resolving technical issues for clients related to payment products and services. Responsibilities include troubleshooting, providing technical support, and recommending improvements. Required qualifications include 3+ years experience in payments industry, strong communication skills, and willingness to work flexible hours. Preferred qualifications include a degree in computer science and proficiency in data tools.
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