Top Customer Success Jobs

The Patient Success Advocate position at Cedar involves serving as a liaison between patients and healthcare providers, managing patient calls, handling medical billing processes, and ensuring a pleasant healthcare billing experience. The role requires customer service and medical billing experience, proficiency in Google Suite, excellent communication skills, and the ability to work remotely.

Director of Client Management responsible for building relationships with executive stakeholders, driving strategy, identifying partnership opportunities, and ensuring client success in the healthcare tech industry. Collaborates with internal stakeholders to execute client strategies and promote Cedar's mission of affordable healthcare access.

The Director, Client Operations at Cedar will lead critical strategic initiatives, drive operational excellence, and streamline internal processes to scale customer-facing teams. Responsibilities include developing efficient processes, enhancing current workflows, managing KPIs, and leading key commercial initiatives.