Top Customer Service Representative Jobs

Manage customer accounts using D365, process orders, resolve invoicing/warranty/pricing issues, coordinate cross-functional teams, analyze sales performance, support sales campaigns, mentor CSRs, and meet KPIs to drive aftermarket revenue and customer satisfaction.

Customer Service Representatives at New York Life engage with clients, handling inquiries and educating them about insurance products while providing excellent service. They maintain high performance metrics and participate in a paid training program to develop their skills.

Serve as primary customer contact to resolve inquiries via calls and email, troubleshoot issues, document interactions in the CRM, collaborate with internal teams, and provide feedback to improve products and workflows. Maintain strong product knowledge and de-escalation skills.

Provide guidance and solutions to clients, assist with technical issues, and communicate effectively with real estate professionals.

As a Customer Support Specialist, you'll enhance customer experiences, resolve issues, educate users, and collaborate with Product and Engineering teams to drive product success.

The Personal Lines Customer Services Representative provides high-quality customer service in an insurance center, handling inquiries, renewals, and new business opportunities.