Top Customer Service Representative Jobs

The Customer Service Representative manages client interactions, providing support through high volume phone calls, resolving issues, and maintaining strong client relationships while working remotely.

The Bilingual Customer Service Representative provides support to clients in financial hardship programs, ensuring exceptional service, problem-solving, and effective communication while managing client requests in a remote call center environment.

Manage high-volume inbound calls from labs and providers; coordinate specimen pickups, routing, and processing; troubleshoot specimen handling and transport issues; document interactions in systems; resolve customer complaints; follow lab policies and regulatory requirements; collaborate with couriers and lab staff to ensure timely, accurate service.

Provide bilingual (English/Spanish) phone and email support to policyholders and agents: answer/return calls, resolve complaints, process requests, scan/index documents to OnBase, mail outgoing correspondence, monitor fraud trends, assist investigations, complete assigned projects, and participate in ongoing product/process training.

Serve as primary liaison between clients and vendor network to manage repair and maintenance requests via phone and email. Schedule work, track commitments, escalate disputes, update the database, maintain professional client/vendor communication, assist team training, and handle ad-hoc projects while ensuring data accuracy and confidentiality.

Handle inbound customer cases for Kia Care, troubleshoot vehicle technology and warranty/repair issues, coordinate with dealerships and vendors, document interactions in CRM, de-escalate calls, and ensure timely, empathetic resolutions while working onsite in a contact center.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

Provide back-to-back phone support for DISH TV customers, resolving billing, programming, technical troubleshooting, and general service issues. Representatives engage diverse customers, promote relevant products and services, and maintain focus throughout full shifts. The role includes paid training, requires English and Spanish fluency, flexible scheduling, reliable home internet, a dedicated workspace, and residence in an approved state.

Handle back-to-back customer service and technical support calls for DISH TV customers. Resolve billing, programming, and technical issues, provide product and service information, and promote relevant offerings. The role requires fluent English and Spanish, troubleshooting ability, multitasking, dependable phone engagement, flexible scheduling, and a dedicated home office with wired high-speed internet. Paid training and company equipment are provided.

Provide back-to-back phone-based customer service and technical troubleshooting for DISH TV customers. Address billing, programming, and technical questions, resolve customer needs, and promote relevant products and services. This full-time remote role includes paid training, company-provided equipment, evening and weekend shift flexibility, and requires fluent English and Spanish, a dedicated home workspace, reliable wired internet, and residence in an eligible state.

Provide back-to-back phone support for billing, programming, technical troubleshooting, and customer service questions. Assist English- and Spanish-speaking customers, resolve technical issues, promote products and services, and remain engaged throughout each shift. The full-time remote role includes paid training and company-provided equipment, but requires an eligible state residency, reliable wired home internet, a dedicated workspace, flexible evening and weekend availability, and successful completion of pre-employment screening.

Provide back-to-back phone-based technical support and customer service to DISH TV customers. Resolve billing, programming, and technical issues, recommend products and services, and support a diverse consumer base. The full-time remote role includes paid training, company-provided equipment, and requires English and Spanish fluency, flexible scheduling, reliable wired internet, and a distraction-free home office.

Provide back-to-back phone support for DISH TV customers, handling billing, programming, technical troubleshooting, product promotion, and service questions. Representatives resolve customer issues for English- and Spanish-speaking consumers while remaining engaged throughout scheduled shifts. The full-time remote role includes paid training, company-provided equipment, and benefits. Employees must maintain a dedicated workspace, reliable wired internet, and availability for evening, weekend, or holiday shifts.

Provides bilingual English and Spanish customer service and technical troubleshooting by handling back-to-back phone calls. Assists customers with billing, programming, technical issues, and product or service questions while promoting relevant offerings. This full-time, work-from-home role includes paid training, company-provided equipment, and requires reliable wired internet, a distraction-free workspace, flexible scheduling, and residence in an eligible state.

Manage customer accounts using D365, process orders, resolve invoicing/warranty/pricing issues, coordinate cross-functional teams, analyze sales performance, support sales campaigns, mentor CSRs, and meet KPIs to drive aftermarket revenue and customer satisfaction.

Provide phone-based support and education to accountholders on FSAs, HSAs, COBRA and related products. Resolve issues, guide customers through online tools, protect sensitive data, meet quality standards, and may be cross-trained for chat/email/text. Complete mandatory training, pass an 85% product exam, and meet service goals.

Provide high-quality customer support for credit card products via phone, text, chat and video; resolve inquiries, follow policies, navigate multiple computer systems, escalate when needed, and meet call center performance goals.

Provide licensed insurance customer service in a 24/7 call center: handle inbound calls about renewals, coverage, billing and policy changes; assess needs, upsell/cross-sell, maintain data, and meet quality and performance metrics. Requires shift flexibility and mandatory training.

Provide bilingual (English/Spanish) licensed insurance customer support in a 24/7 call center: handle inbound calls about billing, coverage, renewals, policy changes; upsell and cross-sell; meet call-quality and performance metrics; maintain accurate records and use Microsoft Office and company systems. Must complete paid training and work flexible shifts including weekends and holidays.

Provide high-volume, multichannel customer support for Everyday Banking products, resolve inquiries, follow policies and procedures, escalate complex issues, navigate multiple systems, and meet performance goals while working on-site and completing required training.

Provide empathetic support for everyday banking customers via phone, text, chat, and video. Resolve routine inquiries, follow policies, navigate multiple systems, escalate as needed, and meet call center metrics while completing required training and language assessment.

Provides customer support through phone, email, chat, or in-person interactions; answers questions, resolves complaints, processes orders and account requests, documents interactions, protects confidential information, and coordinates escalated issues with internal teams. Success is measured by customer satisfaction, resolution speed, accuracy, productivity, attendance, and service quality. The role may be office-based, retail, call-center, remote, or hybrid, with possible evening, weekend, holiday, or varying shifts.

Customer Service Representatives at New York Life engage with clients, handling inquiries and educating them about insurance products while providing excellent service. They maintain high performance metrics and participate in a paid training program to develop their skills.

Serves as the primary customer contact through email, phone, chat, and other channels. Answers questions, provides product and policy information, investigates and resolves issues, processes requests and account updates, documents interactions, escalates complex concerns, and follows up as needed. Maintains confidentiality, meets service-quality expectations, identifies recurring issues, and participates in training and team meetings while working independently in a remote environment.

Serve as primary customer contact to resolve inquiries via calls and email, troubleshoot issues, document interactions in the CRM, collaborate with internal teams, and provide feedback to improve products and workflows. Maintain strong product knowledge and de-escalation skills.