Top Customer Service Representative Jobs

The Head of Customer Support will lead the delivery of exceptional customer support services, manage global support teams, improve support processes, and implement innovative technology solutions while enhancing customer satisfaction and employee engagement.

As a Client Success Specialist I, you will respond to customer inquiries via phone, live chat, and email. You'll assist customers in navigating the loan process, identify client experience trends, and communicate operational issues to product teams. The role requires strong problem-solving and customer service skills.

As a Client Support Specialist at Charlie Health, you will facilitate client and family support post-admission, handle inquiries via calls and texts, coordinate care with internal teams, improve client attendance, and manage scheduling while meeting performance KPIs.

The Customer Support Specialist at Sign In Solutions will be responsible for resolving client technical issues, acting as the first point of contact and the last line of resolution. Responsibilities include responding to inquiries, managing outages, and training clients on product use, while collaborating with the business development and product teams to address bugs.

As a Customer Support Agent, you will respond to customer inquiries, resolve issues, provide product information, guide troubleshooting processes, document interactions in the CRM, and maintain customer satisfaction. Staying updated on product knowledge is essential.

The Support Representative assists customers with technical support via phone and email, leveraging various tools and processes to solve their problems effectively. This role is pivotal in maintaining customer satisfaction and provides a pathway for career advancement within the company.

The Bilingual Customer Support Specialist at FrankCrum will provide excellent customer service to policy holders, assist with inquiries, document processes, recommend changes, and handle accounts payable and receivables. They aim to foster enriched relationships with insureds and agents while supporting various internal processes.

The Customer Success Associate is responsible for providing high-level support to current and prospective customers via live chat, email, and occasionally phone. Responsibilities include educating users on products, assisting with administrative tasks, and collaborating with teams to address customer issues.