Top Logistics Customer Success & Experience Jobs

The Senior Technical Support Engineer will assist customers in maximizing value from HERE's location products by diagnosing issues with mobile SDK applications and managing escalations efficiently.

Manage daily operations for client accounts: build and schedule loads, obtain appointments, track shipments, communicate updates with carriers and customers, and close out loads while prioritizing accuracy and timeliness.

The Multi Location Group Trainer will deliver in-person clinical training, coach dental staff in adopting digital workflows, and assess practice readiness with travel up to 85%.

The role involves guiding customers through product offerings, solving urgent delivery issues, and building long-lasting customer relationships. It requires adaptability and a focus on customer experience.

The Solutions Delivery Principal leads solution design focused on customer success, bridges business and technology, and ensures effective communication with technical teams and customers.

The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.

The Senior Enablement Consultant will design AI-driven enablement programs, collaborate cross-functionally, diagnose performance issues, and optimize business outcomes through data-driven insights.

The Product Adoption Specialist facilitates training to ensure successful client adoption of MasterMind, develops tailored training programs, and supports change management initiatives.

As a Founding Account Manager, you will manage customer relationships, drive adoption of AI scheduling tools, build account management processes, and monitor customer engagement to ensure satisfaction and retention.

As a Patient Engagement Specialist I, you'll handle outbound calls to patients, educate them about services, and book appointments using communication skills and software tools.