Top Healthtech Customer Success & Experience Jobs

The Client Growth Manager is responsible for managing client relationships, driving growth and expansion within accounts, leading client kickoff meetings, and shaping solutions that deliver measurable outcomes. This role requires commercial thinking and ownership of client outcomes.

The Manager of Membership Services is responsible for overseeing the CRM and ensuring data integrity, managing memberships, analyzing engagement, and collaborating with departments for recruitment and retention strategies.

As a QGenda Support Engineer I, support customers by resolving complex queries, managing expectations, and improving technical configurations while mentoring junior team members and enhancing customer satisfaction.

The role maintains relationships with patients and ensures they have necessary healthcare equipment, provides timely responses to needs, and coordinates services with healthcare providers.

The Client Engagement Specialist provides exceptional customer service and communicates with healthcare professionals regarding specimen submissions, results, and inquiry resolution, ensuring compliance with healthcare regulations.

The Microsoft Dynamics 365 CRM Consultant leads client requirements analysis, documentation, configuration, training, and mentoring efforts, ensuring successful CRM solutions.

This role involves leading a team to optimize revenue cycle processes, improve client relationships, and ensure compliance in a fast-paced environment.

The Business Development Analyst will conduct market research, generate leads, manage relationships, and support M&A transactions while using CRM tools and maintaining communication with prospects.

The Referral Coordinator manages patient referrals, ensuring smooth processing and excellent customer service while coordinating with patients, medical staff, and external vendors.

Manage the full lifecycle of customer success in the Hospital Patient Monitoring ecosystem, focusing on strategy, execution, and optimization of services for partnerships.

The Psychosocial Educator manages a caseload of SPMI clients, providing psychoeducation, support, group activities, and maintaining documentation.

The Senior Principal Client Partner leads relationships with strategic life sciences accounts, facilitating their use of Surescripts' tools to enhance patient care and drive brand success through consultative engagement and analytics.