Top Fintech Customer Success & Experience Jobs

As a Payroll Advocate, you will manage customer inquiries, enhance user experiences, provide expert support, and drive customer success in payroll services.

Manage relationships with mid-market accounting stakeholders, drive product adoption and engagement, deliver consultative training and QBRs, collaborate cross-functionally, support renewals and expansion, and develop strategic account plans to maximize retention and growth.

Manage and develop a team of Onboarding Specialists, shape customer engagement strategies, and use data to monitor account health and retention metrics.

The Customer Success Manager will manage a portfolio of Buy Side firms, driving retention, usage, and relationship building, while collaborating with internal teams.

The Onboarding Specialist will implement POS solutions for customers, manage hardware and software setup, and provide training support.

The Senior Associate, Business Compliance reviews marketing compliance for Chime's financial products, advising on regulatory adherence and risk mitigation, while collaborating with various teams.

As an IT Support Technician, you'll provide tier 1-2 support for devices, troubleshoot issues, manage device enrollment, and support office A/V setups, ensuring excellent service to Opendoor employees and visitors.

The Senior Customer Service Systems Manager designs and optimizes technology for operations, focusing on AI solutions to enhance customer experience and reduce costs.

The Associate Customer Success Manager will manage a portfolio of SMB customers, focusing on retention and health improvement through proactive outreach, data monitoring, and collaboration with internal teams to resolve issues and enhance product usage.

The Product Support Manager oversees a support team in the telecom industry, managing data order processing, ASR standards, and enhancing team performance through effective leadership and project management.