Top Fintech Customer Success Jobs

As an Account Resolution Specialist, you will manage calls, negotiate payment plans, document communications, resolve disputes, and ensure compliance in a supportive team environment. Experience in collections is preferred but customer service backgrounds are also encouraged.

Manage Xero's online community, create engaging content, and drive interactions on social media platforms while supporting stakeholders and reporting on community metrics.

Manage strategic client relationships, analyze performance data for growth opportunities, and collaborate with cross-functional teams to enhance client success.

The Customer Success Associate ensures clients have a seamless experience with the Findigs platform, managing inquiries, troubleshooting issues, and providing proactive outreach to support customer retention and product usage.

The Customer Success Manager will onboard and manage enterprise clients, coordinate internally for implementation, resolve issues, and maintain customer relations.

The Bilingual Client Retention Specialist educates clients on debt relief programs, empathizes with financial struggles, deescalates issues, and retains clients through customized solutions.

Implementation Analysts onboard new clients to a SaaS platform, customize solutions, train clients, manage relationships, and lead project workstreams.

As a Trade Desk Representative, you'll provide customer service and support for trading and brokerage inquiries, assisting customers with options and account management.

Lead the global buy side customer success team, defining strategy, driving product adoption, managing client relations, and overseeing commercial growth.

As a Senior Technical Support Representative, you will provide multi-channel support, troubleshoot technical issues, and maintain customer satisfaction while collaborating with internal teams in a 24/7 support environment.