Top Fintech Customer Success Jobs

As an Enterprise Account Manager, you'll manage a portfolio of enterprise clients, develop account strategies, build relationships, and drive customer success while identifying upsell opportunities.

Provide technical support to customers using the FRONTSTEPS platform, addressing issues via phone, email, and chat while ensuring high satisfaction and effective solutions.

As a Relationship Manager, you'll manage a portfolio of advisory firms, leading success planning, driving product adoption, and ensuring strong client relationships.

The role involves managing broker relationships, leading client meetings, analyzing performance data, and ensuring customer satisfaction while overseeing account renewals.

Lead sales and marketing insights for Square, manage research team, influence strategies using AI tools, and communicate findings to executives.

The Incident Manager leads the end-to-end incident management process, focusing on swift resolution and communication during incidents in a regulated financial services environment.

Lead a Compliance team overseeing transaction monitoring, ensuring compliance with financial regulations, and improving customer experience through operational excellence.

Responsible for providing quality functional support to clients, analyzing customer requests, and ensuring effective issue resolution while contributing to customer satisfaction and retention.

The Account Manager will build client relationships, ensure satisfaction, develop account strategies, analyze data, and contribute to growth and performance targets.

The Senior Technical Support Engineer I resolves complex customer issues, manages support cases, creates documentation, and contributes to product improvement. Responsibilities include communicating empathically, diagnosing technical problems, and mentoring peers, while ensuring a high-quality customer experience.